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Operations Analyst

India, Mumbai - Andheri

The role
We're seeking a seasoned professional to join our team as a Payment Operations Specialist. The role will be responsible for executing key payment operations, ensuring process control, and maintaining effective communication with relevant teams. This role offers a unique opportunity to enhance backend operations, contribute to process improvements, and ensure business continuity through meticulous process management.

Key Responsibilities:
• Completing key payment operations and working closely with the Team Lead to ensure that all control checks are completed.
• Communicating with the payment team when any process discrepancies are identified.
• Working with teams across the business to map out all payment operations processes and maintain these process flows up to date.
• Effectively communicating any problems with the platforms or processes to applicable team members to ensure business continuity.
• Thinking of ways to constantly improve our back-end operations and working with different teams to reach improvement objectives.
• Contributing to the success of the payment team by not only executing your core duties, but by using your experience to impact how our processes and products perform.
• Pulling together repayment and process data required by the Operations team.

About you
The ideal candidate will have a track-record in delivering results in a fast-moving business and hence be comfortable with change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role.

Required Skills:
• You have excellent analytical and numerical skills.
• You have good communication skills (in English).
• You are proficient in G-Sheet and Excel.
• You can manage end-to-end operational processes.
• 5 days’ work from office
• You have outstanding attention to detail.
• You are confident manipulating data sets.
• You can handle a fast-moving environment and interact with a wide range of people.
• You are great at solving problems and can prioritize and resolve issues.
• You are flexible to work late hours to align with UK working hours.

Preferred Skills:
• You have 1-2 years’ experience in the finance industry.
• You understand working in a regulated environment.
• Some knowledge of Jira and Confluence.
• SQL experience

Education Qualification:
High School Diploma and Above

About Blenheim Chalcot

Blenheim Chalcot is one of the leading venture builders in the world. We have been building exciting and disruptive businesses for over 26 years across sectors including FinTech, EdTech, GovTech, Media, Sport, Charity and more. These companies are all GenAI enabled and are some of the most innovative companies in the UK and increasingly around the world.
The BC team in India has been instrumental to the growth and success of Blenheim Chalcot. Established in 2014, Blenheim Chalcot India serves as a pivotal launchpad for those aiming to make a difference in the realm of innovation and entrepreneurship.
Blenheim Chalcot India is driven by a mission to empower visionaries to lead, innovate, and build disruptive solutions. We support our diverse portfolio of ventures and create impactful solutions that shape global trends. We provide a range of services to help new business get off the ground, including technology, growth (marketing and sales), talent, HR, finance, legal and tax, plus so much more!
One of our FinTech ventures, Salary Finance is scaling fast and we’re looking to hire high energy, motivated and curious talent to support them on that journey!

About Salary Finance
Salary Finance is one of the UK’s fastest growing free employee benefits.
Who we are:
Salary Finance has grown from an idea in 2015 to a breakthrough FinTech platform and movement today. We support a community of 4M employees across 575 clients (inc 20% of the FTSE 100) in the UK and US, and provide a suite of financial employee benefits, to help employees improve their financial health and happiness. Our platform provides salary-linked savings, loans, pay advances, insurance and financial education. We are a company with 200 brilliant and passionate colleagues in 3 countries and to have the backing of great investors (Blenheim Chalcot, Legal & General, Experian, Goldman Sachs, Royal London) with £100M in equity and £500M in debt funding raised to-date.
Our social mission is deeply intertwined with our expertise in financial technology. All of the benefits we offer—simple savings, early access to earned pay, affordable loans, and insurance—are fully accessible via our custom-built digital platform. This allows us to deliver the simplest, quickest, and most secure customer journeys possible.
We have received 70+ recognitions for our products and societal contributions. Among them, we are particularly proud to have been recognized as ‘Responsible Business of the Year’ by The Prince’s Responsible Business Network (BITC), in addition to being awarded ‘Best Financial Wellbeing Provider’, ‘Ethical Financial Services Provider of the Year’ and ‘Consumer Champion of the Year’ in 2020 alone.

What we can offer you

  • Be part of the World’s Leading Digital Venture Builder
  • Have the opportunity to be a part of and learn from the incredible diverse talent in BC
  • Be exposed to the right mix of challenges, within a culture that promotes continuous learning and development and opportunity to work with Gen AI
  • A fun and open, if a little cricket obsessed, atmosphere – we own the Rajasthan Royals IPL team!
  • 24 days of annual leave &10 public holiday days
  • Private Medical for you and your immediate family & Life Insurance for yourself

Important

At Blenheim Chalcot, we strive to create an environment where differences are not only accepted but greatly valued; where everyone can make the most of their capabilities and potential. We promote meritocracy, competence and the sharing of ideas and opinions. We are driven by data and believe the diversity, agility, generosity, and curiosity of our people is what sets us apart as an organisation. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talent.

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