Senior Manager, Sales Operations

Company Overview:

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.  Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. 

BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock. 

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

The Role

We’re hiring a Senior Manager, Sales Operations to lead the development and management of the tooling, metrics, reporting and analysis that power our field sales team which services hundreds of thousands of healthcare providers nationally. You’ll work across Salesforce, best-in-class sales and reporting tools, and perform analysis to ensure the team is efficient, informed, and able to move fast. Experience supporting teams for doctor's offices or clinics is key.

What You’ll Do

• Own and optimize Salesforce as the central source of truth for our high-volume sales process; drive automation, reporting, and process improvements.
• Build and maintain dashboards and performance reporting in Tableau or similar BI tools to enable fast decision-making.
• Work cross-functionally with Sales, Marketing, Product, and Client Services to ensure tools, workflows, and handoffs are aligned and efficient.
• Evaluate, implement, and manage the inside sales tech stack (e.g., Gong, Outreach, call tracking, content tools), ensuring reps have what they need to perform at scale.
• Analyze sales performance, pipeline health, and rep activity to identify bottlenecks and opportunities for process improvement.
• Lead forecasting, territory planning, and quota setting processes in partnership with leadership.
• Standardize and enforce best practices for CRM hygiene, opportunity management, and team productivity.
• Serve as the point of contact for day-to-day sales operations support.

What You Bring

• 5+ years of experience in sales operations or revenue operations, ideally in a high-volume B2B or healthtech environment.
• Experience working with sales teams selling into doctor’s offices, clinics, or similar healthcare settings.
• Deep expertise in Salesforce administration—able to build reports, workflows, fields, and automations with minimal outside support.
• Proficiency with reporting tools like Tableau, Looker, or similar; comfortable building dashboards and interpreting sales performance data.
• Familiarity with inside sales tools such as Gong, Outreach, and CRM-integrated productivity platforms.
• Highly analytical and detail-oriented, with a process-first mindset.
• Strong communicator and collaborator who thrives in a fast-paced, cross-functional environment.

Why Join Us:

It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.  At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.  Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.

We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.