Salesforce Administrator

Company Overview:

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.  Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. 

BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock. 

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

The Opportunity:

BlinkRx is seeking a highly skilled and technically proficient Salesforce Administrator to take on a leadership role to our Salesforce platform, ensuring it scales with the demands of our fast-growing pharma operations team. This role will be responsible for advanced Salesforce administration, including customization, third-party integrations, and process automation, to meet evolving business needs. You will work closely with cross-functional teams to drive strategic Salesforce initiatives, enhance system performance, and ensure optimal data integrity and reporting capabilities. As a senior technical expert, you will play a key role in aligning Salesforce functionality with BlinkRx’s broader business goals and growth strategy.

You will be responsible for:

• All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
• Working with integrated applications including Hubspot, Salesforce Data Cloud, Linkedin Sales Navigator, ZoomInfo, 6Sense* and GTM Automation Tools (Ringlead or Clay for example)
• Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports
• Designing a sleek UX experience, preferably through screen flows, to automate requests and approvals flows to trigger opportunity progression
• Technical build of traditional Opportunity stage gates, validation rules, dependent fields to ensure that front-end reporting can measure key metrics like average order value, stage duration, conversion rates, etc.
• Data management to improve Salesforce data quality, implementing rules and automation as needed
• Create a platform roadmap and define priorities, liaising with key stakeholders
• Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
• User support tickets support
• New user and ongoing user training

A successful applicant will fit the following criteria:

• 4+ years of proven work experience as a Salesforce Administrator or similar role
• STRONG understanding of an ERD and how it applies to custom and standard object for cross-object consistency for reporting both in SFDC and BI (Tableau) across key go-to-market fields
• Understand of Salesforce Data Cloud and how this can be applied to support a true B2B data model 
• Salesforce certified administrator or Salesforce advanced administrator certification
• Extensive experience in the administration and maintenance of Salesforce systems
• Translating requirements into technical solutions
• Ability to liaise with stakeholders at all levels
• Familiarity with marketing and sales processes to effectively support the needs of the organization
• Curious, active learner who likes to take on challenges and learn new things
• Customer obsessed with the desire to continuously improve things for both internal and external audiences

Why Join Us:

It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.  At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.  Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.

We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.