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Chief of Staff to the CEO

Seattle, WA

Company Overview:

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.  Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. 

BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock. 

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

 

About the Role

BlinkRx is seeking a strategic and operationally-minded Chief of Staff to join our Business Operations team and serve as the right hand to our CEO. This is a high-impact leadership role that will act as a force multiplier for our executive team, driving priority initiatives and ensuring organizational alignment as we scale our mission to transform prescription medication access and affordability.As Chief of Staff, you will be a trusted advisor and strategic partner to the CEO, bridging the gap between vision and execution. You'll manage the CEO's agenda to focus on our highest-priority initiatives, drive cross-functional strategic projects, and provide the analytical rigor needed to make critical business decisions. This role requires someone who thrives in ambiguity, excels at connecting dots across the organization, and is equally comfortable diving into complex data analysis as they are crafting executive communications.

This is an exciting opportunity to join a Series D healthcare technology company that is transforming how Americans access and afford prescription medications. We are scaling rapidly, and have raised over $650 million in funding from top-tier investors who share our vision of transforming healthcare. We are laser focused on innovation and growth to expand our services and scale our impact nationwide.

You'll work directly with executive leadership to shape company strategy, drive meaningful impact, and accelerate your career growth. This role offers unparalleled exposure to all aspects of running and scaling a high-growth technology company, with the opportunity to transition into broader leadership roles as the company continues to grow.
 
What You'll Do

Strategic Leadership & Execution
  • In partnership with the CEO and executive team, develop and refine BlinkRx's long-term strategic vision and translate that vision into actionable OKRs
  • Support the execution of company-wide OKRs through strategic planning, progress tracking, and facilitating trade-off decisions to maintain organizational alignment
  • Act as a strategic sounding board for the CEO, helping pressure-test ideas and anticipate challenges before they arise
  • Support organizational planning processes, including strategic offsites, annual planning cycles, and quarterly business reviews
CEO Support & Agenda Management
  • Manage the CEO's time and priorities ruthlessly, ensuring focus remains on the company's most critical initiatives
  • Attend key meetings in conjunction with or on behalf of the CEO when appropriate, representing the executive perspective and ensuring follow-through on action items
  • Prepare the CEO for important meetings with comprehensive briefing materials, analysis, and strategic recommendations
Operational Excellence & Problem Solving
  • Build a deep, end-to-end understanding of how BlinkRx operates within and across functions, as well as how we interact with customers, our industry, and investors
  • Provide analytical and operational support to key functions when required (e.g., troubleshooting operational challenges, standing up new capabilities, driving performance improvements)
  • Perform independent analyses for the CEO, President, and other key Executives on critical business questions
  • Lead and operationalize strategic cross-functional initiatives (e.g., profitability optimization, go-to-market strategy, organizational design)
Communications & Stakeholder Management
  • Create and refine customer and internal communications, including presentation materials, board decks, strategic updates, and analytical deep-dives
  • Ensure consistent messaging across the organization by coordinating internal communications on behalf of the CEO
  • Facilitate information flow between the CEO and the broader organization, ensuring transparency while protecting confidentiality where appropriate
  • Build strong relationships across all levels of the organization to foster collaboration and break down silos
Special Projects & Strategic Initiatives
  • Lead high-priority special projects that are critical to the company's success but may not have a natural owner
  • Identify opportunities to add value to the CEO and company proactively, bringing solutions rather than just problems
  • Drive completion of key strategic initiatives, ensuring timely progress and removing barriers to execution
Who You Are

Experience & Background
  • Minimum of 7 years of experience in strategy, business operations, or related high-impact roles
  • Management consulting experience at a top-tier firm (McKinsey, Bain, BCG, or equivalent) is strongly preferred
  • Post-consulting experience in high-growth technology companies, startups, investment banking, corporate development, or strategic operations roles strongly preferred
  • Demonstrated track record of successfully delivering complex initiatives and achieving measurable business impact at scale
  • Experience in healthcare, digital health, pharmacy, or related industries is a strong plus but not required
Strategic Thinking & Analytical Rigor
  • Exceptional analytical and problem-solving skills with the ability to synthesize complex information into clear insights and recommendations
  • Data-driven decision maker who is comfortable with quantitative analysis, financial modeling, and using data to drive strategy
  • Experience defining, implementing, and tracking OKRs or similar goal-setting frameworks
  • Ability to see the big picture while also managing critical details
Operational Excellence
  • Self-starter who is resourceful, autonomous, and unafraid to roll up your sleeves and tackle ambiguous challenges
  • Outstanding organizational and project management skills with the ability to manage multiple high-priority workstreams simultaneously
  • Nimble and flexible, thriving in a fast-paced, rapidly evolving environment where priorities can shift quickly
  • Capable of context-switching multiple times throughout the day while maintaining quality and attention to detail
Leadership & Interpersonal Skills
  • Mature, tactful, and highly professional when engaging with very senior stakeholders, both inside and outside the company
  • Exceptional written and verbal communication skills, with the ability to craft compelling narratives for diverse audiences
  • Strong executive presence and comfort operating at all levels of the organization, from the C-suite to front-line employees
Personal Attributes
  • Highly curious with a genuine desire to understand the intricacies of BlinkRx's business model and the healthcare industry
  • Goal-oriented with a bias toward action and a strong sense of ownership and accountability
  • Willing to invest time upfront to develop deep domain expertise in our enterprise healthcare solution and capabilities
  • Discretion and sound judgment when handling confidential information
  • Passion for BlinkRx's mission to improve medication access and affordability for patients

 

Why Join Us:

It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.  At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.  Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.

We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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