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Senior Manager, RevOps Analytics (Provider Operations)

New York, NY

Company Overview:

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.  Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. 

BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock. 

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

The Senior Manager, RevOps Provider Analytics leads the development and delivery of strategic insights that optimize provider performance and drive business growth. This role sits within the Revenue Operations (RevOps) organization and partners closely with Sales, Provider Experience, Data Engineering, Operations, and Marketing to enhance the provider experience, improve operational efficiency, and enable data-informed decision-making. This role combines strategic thinking, analytical rigor, and cross-functional leadership to translate complex data into actionable insights that empower provider teams to execute with precision.

The Senior Manager plays a critical role in advancing Blink Health’s mission to transform access to affordable care through data-driven excellence. In this role, you’ll help unlock insights that improve provider performance, empower teams, and ensure patients get the care they need, faster and more affordably.

Key Responsibilities:

Provider & Performance Analytics

  • Serve as the subject matter expert (SME) and central point of contact for all provider analytics and provider-supporting team performance reporting.
  • Develop, maintain, and continuously enhance provider-level KPIs, dashboards, and scorecards to monitor engagement and performance.
  • Analyze provider engagement, prescribing behavior, and operational trends to identify growth opportunities and performance gaps.
  • Partner with Provider Operations & Field leadership to align analytics with business priorities, performance frameworks, and revenue objectives.

Strategy & Execution

  • Lead the design and implementation of analytics initiatives that improve provider engagement, capacity planning, and sales effectiveness.
  • Translate data-driven insights into strategic recommendations for provider-facing teams, informing planning and operational execution.
  • Collaborate with Data Engineering to build a robust provider data model and fact structure that ensures data integrity, scalability, and automation across reporting tools.
  • Support new program launches and campaigns by integrating analytics into go-to-market planning, tracking, and measurement within Salesforce.

Systems & Tools Management

  • Oversee the design, deployment, and training of analytics dashboards and tools using Tableau and other BI platforms.
  • Partner with the Salesforce Systems team within RevOps to enhance CRM systems, ensuring seamless data flow between provider systems and analytics platforms.
  • Establish data governance practices and maintain clear documentation of metrics, definitions, and analytical methodologies.

Cross-Functional Collaboration

  • Act as a trusted advisor to senior leadership, ensuring analytics initiatives align with enterprise strategy and deliver measurable business impact.
  • Collaborate with Provider Experience, Marketing, and Data teams to develop unified analytics narratives and ensure consistency across performance reporting.
  • Manage vendor relationships for data and analytics solutions, ensuring high-quality, timely, and cost-effective project execution.

Leadership & Development

  • Lead, mentor, and develop a team of analysts, fostering a culture of curiosity, collaboration, and innovation.
  • Champion best practices in analytics, visualization, and storytelling to elevate organizational data literacy.
  • Represent Provider Analytics in cross-functional initiatives, steering committees, and executive reviews.

Key Qualifications:

  • Bachelor’s degree in Business, Analytics, Statistics, Economics, or a related field required.
  • Master’s degree or MBA preferred.
  • 10+ years of experience in analytics, commercial operations, or related fields; healthcare or pharmaceutical industry experience strongly preferred.
  • Proven success leading or mentoring analytics teams and delivering insights that influence strategic and operational decisions.
  • Expertise in data visualization and analytics platforms (e.g., Tableau, Power BI, Looker).
  • Strong understanding of CRM and provider engagement systems (e.g., Salesforce, Veeva).
  • Expert-level proficiency in SQL and data modeling; experience with Python or R is a plus.
  • Familiarity with RevOps principles, incentive design, and performance management frameworks preferred.

Skills & Competencies

  • Strategic and systems thinker with the ability to connect analytics to tangible business outcomes.
  • Exceptional communication and storytelling skills, capable of influencing senior leadership through data.
  • Strong project management capabilities.
  • Collaborative leadership style with the ability to influence across matrixed environments.
  • High attention to detail, intellectual curiosity, and a proactive problem-solving mindset.

Why Join Us:

It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.  At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.  Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.

We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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