Credentialing Specialist |Onsite- Pittsburgh

About BlinkRx:

BlinkRx is rebuilding how Americans access life-changing medicines. Today, only one in five prescriptions for new branded therapies are ever filled. The problem isn't the medicine. It's insurance barriers, affordability challenges, fragmented pharmacy experiences, and inadequate support that keep patients from starting and staying on treatment. Our mission is to change that.

We built RxOS, the first AI-powered prescription operating system. RxOS connects the largest network of doctors, patients, pharmacies, payers, and pharmaceutical manufacturers, intelligently orchestrating every step to guarantee a seamless prescription journey for every script.

Our teams solve complex, high-stakes problems at the intersection of artificial intelligence, healthcare operations, logistics, payments, and regulation. The impact is transformative: BlinkRx more than doubles the rate at which patients take their medications and lowers their out-of-pocket expenses by hundreds of dollars every month.

BlinkRx created and leads a rapidly growing $80+ billion category, with exceptional momentum:

• Built for scale: Over the past decade, we have invested nearly $1 billion in building the technology and operational platform required to serve patients at scale.

• Proven growth and economics: We have grown 100% annually for the past five years, are profitable, and support more than 60 pharmaceutical brands.

• Trusted with category-defining programs: Our technology powers a leading pharmaceutical manufacturer’s direct-to-patient platform for its GLP-1 portfolio, providing the infrastructure to expand patient access as demand for these therapies grows.

We are a dynamic team of technologists and industry experts seeking to build a generational company that delivers a genuine step change in American health. 

Location: Onsite — 5 Penn Center Blvd, Pittsburgh, PA ( Robinson Township). This role also supports registered employees across our locations in Austin, TX, Chesterfield, MO and Boise, ID.

Hours: Full-time, Monday – Friday. Shift availability between 9am – 5pm.

What You'll Do

This is a rare opportunity to own something from the ground up. As a Pharmacy Registration & Licensing Specialist, you'll be the engine behind one of Blink's most critical compliance functions — ensuring that every pharmacist, pharmacy technician, and regulated support employee is properly licensed, registered, and credentialed to do the work they do. You'll build and maintain the systems that keep us compliant, partner cross-functionally across operations, product, and pharmacy leadership, and help shape what scalable licensing infrastructure looks like at Blink. This is a high-visibility, high-impact role for someone who thrives on precision, organization, and building things that last.

Responsibilities

Initial Licensing & Registration

• Manage end-to-end initial licensing and registration for pharmacists, pharmacy technicians, and employees in regulated support roles across all Blink locations
• Support employees with preparation and submission of license applications in compliance with each State Board of Pharmacy's specific requirements
• Coordinate fingerprinting, background checks, and other state-specific onboarding requirements, including managing relationships with outside vendors (e.g., coordinating onsite fingerprinting events)
• Track state-specific protocols, such as pharmacy technician trainee-to-technician transitions, and ensure all required training milestones and documentation are completed before status changes
• Partner with the Training team to align licensing milestones with new hire onboarding timelines and training requirements
• Ensure proper documentation and posting of licenses where required by state law

License Renewals & Ongoing Compliance

• Manage the renewal lifecycle for all individual licenses and registrations—tracking expiration dates and initiating renewal processes well in advance (this role facilitates the process but cannot independently complete renewals on behalf of the individual). 
• Proactively monitor license standing to ensure all licenses remain active, in good standing, and free of disciplinary action
• Coordinate proactively with individuals, supervisors and Pharmacists-in-Charge (PICs) when action is required to maintain compliance
• Stay current on state-specific Board of Pharmacy licensing requirements across all jurisdictions where Blink operates and flag any regulatory changes that may impact our workforce
• Work closely with the Licensing Manager on matters that intersect individual and facility licensing

Systems, Recordkeeping & Scalable Infrastructure

• Work with OpEx / PIC to develop and maintain a centralized licensing tracking system from the ground up — starting from existing spreadsheet foundations and evolving toward a scalable solution capable of supporting a workforce that may double or triple in size
• Maintain meticulous, audit-ready records for all employee licenses, registrations, application submissions, renewals, and compliance documentation
• Design and implement tracking processes that provide leadership with real-time visibility into licensing status across all locations and roles
• Identify opportunities to improve recordkeeping processes, reduce manual effort, and increase reliability as the team scales

Pharmacy Software Access & Permissions

• Own the management of employee permissions within Blink's pharmacy software system, ensuring that only appropriately licensed and registered employees have access to regulated tasks and workflows
• Partner actively with Product & Engineering and People & Culture teams to help build and refine the access permission infrastructure currently under development — this person will be a key stakeholder in getting this system across the finish line
• Serve as the operational point of contact for permission-related questions, audits, and access reviews
• Ensure access levels are updated in real time as employees' licensing status changes (new hires, renewals, expirations, role changes)

Cross-Functional Collaboration

• Partner with the Director of Pharmacy Practice, Licensing Manager, and operational team leaders to ensure alignment on licensing requirements and timelines
• Support new hire onboarding by coordinating licensing and registration steps with the Training team and new hire experience
• Serve as a resource for individual employees navigating the licensing or registration process, providing clear guidance and proactive communication throughout
• Collaborate with supervisors across St. Louis, Pittsburgh, Austin, and Boise to ensure site-level compliance and timely action on licensing needs

What You'll Need

• Exceptional attention to detail and a high degree of accuracy — this role is built on precision
• Outstanding organizational skills with the ability to manage multiple priorities, deadlines, and stakeholders simultaneously
• Strong communication skills and comfort working cross-functionally with teams across operations, pharmacy, training, product, and engineering
• A builder's mindset — the ability to look at a complex, large-scale problem and envision a scalable, sustainable solution
• Comfort working independently and taking ownership of projects from start to finish
• Proficiency with spreadsheets and data organization tools; experience building or improving tracking systems is a plus
• Ability to adapt to changing requirements, regulations, and workflows in a fast-moving environment
• High school diploma or GED required; Associate's or Bachelor's degree in a related field is a plus
• No prior licensing or credentialing experience required — we will train the right person

Your Next Chapter at Blink

This role was created because we believe in investing in the people already on our team. We're looking for someone at Blink who has shown up every day with care, accuracy, and a commitment to doing things right — and who is ready for the next step.

This isn't a role where you'll inherit a finished system. You'll build it. You'll leave a mark on how Blink manages one of its most important compliance functions for years to come. And you'll do it with the full support of pharmacy and operations leadership who are actively rooting for your success.

If your manager has seen this in you — or if you see it in yourself — we want to hear from you.

Why Join Us:

It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.  At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.  Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.

We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.