Key Account Manager MX

The Senior Account Manager will lead the end-to-end strategy for a portfolio of SMB and Mid-Market clients at Blip, driving sustainable growth, retention, and revenue maximization. This role acts as a trusted strategic partner, identifying expansion opportunities, influencing client decision-making, and aligning commercial initiatives with both client and company business objectives.

Key Responsibilities

• Manage a portfolio of 20 to 40 key accounts, focusing on growth, profitability, and retention.
• Define and execute advanced account strategies, with a mid- to long-term perspective.
• Identify, develop, and close upselling, cross-selling, and expansion opportunities within the assigned accounts.
• Build strong relationships with senior stakeholders and decision-makers on the client side.
• Lead complex negotiations, including renewals, contract expansions, and strategic agreements.
• Develop and present robust business cases, incorporating financial analysis, ROI, and impact projections.
• Monitor and optimize account performance through KPIs, forecasting, and revenue analysis.
• Collaborate cross-functionally (Sales, Finance, Product, Customer Success) to ensure effective execution of strategies.
• Proactively identify risks within the portfolio and design mitigation and contingency plans.
• Generate actionable insights and share best practices to elevate overall commercial performance.
• Act as a reference point in solving complex business challenges, with a consultative and results-driven approach.

Key Requirements

• 5+ years of experience in B2B sales, preferably within technology or digital solutions.
• Proven experience managing strategic accounts (Mid-Market or Enterprise).
• Strong track record of meeting or exceeding revenue targets.
• Experience in complex negotiations and consultative sales cycles.
• Advanced proficiency in Excel and commercial analytics/forecasting tools.
• Based in Mexico City.
• Availability to travel.
• Strong business acumen, financial analysis skills, and strategic thinking.
• Strategic thinking and results orientation
• Consultative approach with a strong customer focus
• Advanced negotiation and stakeholder management
• Data-driven decision-making
• Resilience and adaptability in dynamic environments