Back to jobs
New

Director, Marketing Operations

Remote, US

At Bloomerang, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what’s possible for the nonprofit sector. That's why, even as the nonprofit sector sees declines in giving, Bloomerang customers raise more year over year.

We're also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we're proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us!

 

The Role

We are seeking an innovative and data-driven Director of Marketing Operations to lead the engine that powers our marketing and top-of-funnel success. This is a critical leadership role within the Revenue Operations team, responsible for building a world-class Marketing Operations function grounded in strategy, data, and scalable processes.

You will be a strategic partner to Marketing and Sales leadership, transforming our operational capabilities into a proactive, insights-driven powerhouse. The ideal candidate is a master of the MarTech stack, a builder of seamless processes, and a mentor who can elevate the skills and performance of the entire team. You will be responsible for creating the strategic roadmap for marketing technology and operations, ensuring our investments drive measurable pipeline and revenue growth.

 

What You Will Do

  • Strategic Leadership & Roadmap:
    • Develop and own the 12-month Marketing Operations roadmap, aligning with Marketing, Sales, and overall company objectives.
    • Act as the primary strategic advisor to Marketing leadership on operational best practices, funnel optimization, and process design.
    • Continuously evaluate the MarTech landscape, providing data-backed recommendations on new technologies,  innovations, and opportunities to leverage AI to maintain a competitive edge and scale marketing operations.
    • Support pipeline forecasting with lead-to-revenue predictability, helping leaders understand potential opportunities, levers, and risks.
  • Data, Analytics, & Insights:
    • Own the reporting and analysis of all marketing activities. Deliver clear, actionable insights to stakeholders on funnel performance, campaign ROI, and pipeline generation–and how this is driving business growth.  Examples include channel performance, inbound lead, top-of-funnel conversion rates, and funnel attribution.
    • Master our multi-touch attribution model using AI-driven and predictive analytics to provide deep insights into channel and program effectiveness.     
  • Process, Scalability, & Documentation:
    • Architect and implement a foundation of scalable, documented processes for all marketing operations workflows, from campaign execution to lead management.
    • Protect and scale inbound by protecting against dirty data,GDPR/CCPA risks, and lead routing breakdowns.
    • Break down operational silos by standardizing workflows and integrating the Marketing Operations team's project management into the broader Revenue Operations ecosystem.
    • Drive operational excellence across the team, ensuring high-quality, efficient execution of all tasks.
    • Ensure insights and changes are adopted by GTM teams and new workflows are adopted.
  • Team Leadership & Development:
    • Lead, mentor, and develop a team of marketing operations professionals, fostering a culture of collaboration, accountability, and continuous improvement.
    • Set clear goals and priorities for the team, ensuring their work is directly aligned with strategic business needs.
    • Continuously staying ahead of market trends and business needs by scoping and planning for the future-state Marketing Operations team.
  • Technology & Systems Management:
    • Own the strategy, administration, and optimization of our core MarTech stack, including Marketo, 6Sense, Qualified, and Marketo Measure (Bizible).
    • Ensure our systems are configured to deliver a seamless customer experience and provide reliable data for decision-making.
  • Campaign & Program Operations Oversight:
    • Oversee the team's technical execution of high-volume email marketing programs (160-180 sends/month), ensuring flawless QA and delivery.
    • Ensure the timely and accurate processing of all inbound leads, including webinar and trade show list loads (approx. 2 per week).
    • Provide technical support and operational configuration for key marketing programs, including trade shows and digital events.
    • Support for expansion and customer marketing, including upsell/cross sell campaigns and expansion motions.

 

What You Need to Succeed

  • 8+ years of experience in leading Marketing Operations, with at least 3 years in a people leadership role.
  • Proven track record of developing and executing a strategic roadmap for a Marketing Operations function.
  • Experience with the planning and budgeting cycle in collaboration with Marketing leadership, including vendor negotiation and resource allocation.
  • Deep, hands-on expertise with marketing automation platforms (Marketo certification is highly preferred) and CRM systems (Salesforce).
  • Demonstrable experience with advanced marketing technologies, including AI innovations, ABM platforms (e.g., 6Sense), attribution tools (e.g., Marketo Measure/Bizible), and conversational marketing tools (e.g., Qualified).
  • A metrics-obsessed mindset with strong analytical skills; you must be able to dig into data and surface actionable insights.
  • Exceptional leadership and communication skills, with the ability to influence and collaborate effectively with stakeholders at all levels.
  • A proactive, innovative, and solution-oriented mindset. You don't wait for problems to find you.
  • Passion for building and documenting scalable processes that improve efficiency and business performance.
  • Bachelor’s degree in Marketing, Business, or a related field.

 

Benefits

Health + Wellness
You’ll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere. 

Time Off
You'll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave. More is more!

401k
You'll receive a 401k match to help invest in your future.

Equipment
Everything you need to be successful, shipped right to your door. You got this. We got you.

Compensation 
The salary range for this position is $150,000 - $185,000. You may also be eligible for a discretionary bonus. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws

Location
This is a permanent, full-time, fully remote position. Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time.

Accommodations
Applicants who require accommodations may contact careers@bloomerang.com to request an accommodation in completing an application.

 

Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

Create a Job Alert

Interested in building your career at Bloomerang? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Bloomerang’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.