Business Transformation Manager
At Bloomerang, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what’s possible for the nonprofit sector. That's why, even as the nonprofit sector sees declines in giving, Bloomerang customers raise more year over year.
We're also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we're proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us!
The Role
The Business Transformation Manager is responsible for driving alignment across teams, processes, and tools to support a unified, scalable platform for our nonprofit customers and prospects. This role leads complex planning and execution efforts, translating strategic objectives into actionable work plans that streamline operations, accelerate time-to-value, and elevate the customer experience. It brings structure to ambiguity, enables decision-making, and drives initiatives from concept through measurable impact.
What You Will Do
- Own the planning, execution, and tracking of enterprise-level transformation initiatives in partnership with functional leaders.
- Facilitate cross-functional working sessions and solutioning discussions that drive alignment, decisions, and execution.
- Proactively identify and address risks, misalignment, or bottlenecks before they impact delivery.
- Synthesize complex inputs into clear recommendations, risks, tradeoffs, and priorities for senior leaders and executive audiences.
- Establish and maintain program metrics, dashboards, and reporting to monitor progress, outcomes, and dependencies.
- Serve as the central point of coordination and communication for stakeholders, providing clear, timely updates on status, milestones, and decisions.
- Enable teams to adopt new processes, tools, and ways of working that improve efficiency, scalability, and customer impact.
What You Need to Succeed
- Strong program management discipline, with the ability to structure complex initiatives and drive multiple workstreams forward in parallel.
- Proven ability to build trust and influence outcomes across functions without direct authority.
- Clear, concise communication skills, with the ability to tailor messages for technical, operational, and executive audiences.
- Analytical and systems-oriented thinking, with a demonstrated ability to synthesize information, identify root causes, and translate insight into action.
- Comfort operating in fast-changing environments, adjusting plans while maintaining momentum, accountability, and focus on outcomes.
- Working knowledge of Salesforce or similar CRM platforms, including workflows, reporting, and dashboards.
- Actively explore, learn, and responsibly apply AI tools to improve efficiency, insight, and decision-making in support of Bloomerang’s mission.
Benefits
Health + Wellness
You’ll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere.
Time Off
You'll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave. More is more!
401k
You'll receive a 401k match to help invest in your future.
Equipment
Everything you need to be successful, shipped right to your door. You got this. We got you.
Compensation
The salary range for this position is $82,000 - $123,000. You may also be eligible for a discretionary bonus. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws
Location
This is a permanent, full-time, fully remote position (within the U.S. and select Canadian Provinces only). Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time.
Accommodations
Applicants who require accommodations may contact careers@bloomerang.com to request an accommodation in completing an application.
Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
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