Quality Associate

At Blueground, our vision is to make people feel at home wherever they choose to live. For us, that means ensuring our guests have the peace of mind, flexibility & confidence they need to explore life’s latest adventure.

We’ve grown a lot since our founding in 2013, having raised more than $300m+ in funding, to date -- and that’s just the beginning. We’re now hosting guests in more than 18,000 homes in 45+ cities around the world (and growing!), with an aim to hit 100,000+ homes in 100 cities by 2027.

Our vision comes to life through our ways of working. For our 1,000 member team located across 17 countries, we’ve created a culture of collaboration, inclusiveness, and opportunity.

• Putting Guests First drives every decision we make, inspiring us to create truly exceptional experiences.
• Speed keeps us agile and forward-thinking, always innovating to stay ahead.
• Keeping it Honest builds trust through transparency and open communication at every level.
• Embracing Change empowers us to adapt swiftly and thrive in the face of new challenges.
• Diving In reflects our ownership mindset, ensuring excellence, dedication, and impactful results in all we do.

• Visit properties to perform detailed on-site audits of apartment conditions, including furniture, amenities, cleanliness, and general maintenance, ensuring they meet Blueground’s quality standards.
• Gather and analyze data from audits to provide insights into team performance and evaluate third-party vendor performance, delivering actionable feedback and support to uphold quality standards.
• Analyze city-wide data to identify trends in quality issues and operational performance, pinpointing areas for improvement.
• Enhance the guest experience by implementing city-specific action plans to improve check-in scores.
• Prepare detailed reports on city compliance and performance metrics, tracking trends and operational standards on a monthly and quarterly basis.
• Communicate audit findings and improvement areas effectively to vendors, City Operations management, and general management, helping drive continuous quality improvements.
• Actively contribute to the evolution of the Quality Department by promoting and embodying a culture of continuous improvement within Blueground’s quality standards.

• Minimum of 2 years of experience in operations or quality, preferably in the hospitality industry or manufacturing.
• BA/BS preferred, especially in Quality.
• Valid driver’s license and ability to travel between properties (not required in all markets).
• Ability to conduct detailed assessments of apartments and furniture.
• Excellent written and verbal communication skills.
• Experience in synthesizing data and creating presentations to simplify complex problems.
• Strong planning and organizational skills.
• Proficiency in MS Office and G-Suite.
• Experience in a Quality Assurance-related position is a plus.
• Good command of the Greek language.

• Competitive salary
• Blueground Stock Option Plan
• Flexible paid time off
• Dynamic working environment with talented people
• Flexible work environment through our Blueground Nomads employee mobility program
• Complimentary accommodation in Blueground locations. Think summer in LA and winter in Dubai!

#li-hybrid

At Blueground we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.

For more information on Blueground, visit us at www.theblueground.com. To keep up with Blueground news, follow us on LinkedIn, Instagram and Tik Tok!