Account Manager (Partner Network)

At Blueground, our vision is to make people feel at home wherever they choose to live. For us, that means ensuring our guests have the peace of mind, flexibility & confidence they need to explore life’s latest adventure.

We’ve grown a lot since our founding in 2013, having raised more than $300m+ in funding, to date -- and that’s just the beginning. We’re now hosting guests in more than 18,000 homes in 45+ cities around the world (and growing!), with an aim to hit 100,000+ homes in 100 cities by 2027.

Our vision comes to life through our ways of working. For our 1,000 member team located across 17 countries, we’ve created a culture of collaboration, inclusiveness, and opportunity.

• Putting Guests First drives every decision we make, inspiring us to create truly exceptional experiences.
• Speed keeps us agile and forward-thinking, always innovating to stay ahead.
• Keeping it Honest builds trust through transparency and open communication at every level.
• Embracing Change empowers us to adapt swiftly and thrive in the face of new challenges.
• Diving In reflects our ownership mindset, ensuring excellence, dedication, and impactful results in all we do.

At Blueground, our vision is to make people feel at home wherever they choose to live. For us, that means ensuring our guests have the peace of mind, flexibility & confidence they need to explore life’s latest adventure.

We’ve grown a lot since our founding in 2013, having raised more than $258m+ in funding, to date -- and that’s just the beginning. We’re now hosting guests in more than 15,000 homes in 32 cities around the world (and growing!), with an aim to hit 50 cities by 2025.

Our vision comes to life through our ways of working. For our 1,000+ member team located across 17 countries, we’ve created a culture of collaboration, inclusiveness, and opportunity.

We believe our people should have the power to choose their preferred way to work. Depending on the role’s requirements, team members can choose to work full time in one of our offices, work fully remote, or choose a hybrid model between the two.

We are driven by our core values. To our team, Time is our most important resource. Excellence isn’t simply a standard, but an exciting way to look at life. We Care deeply about our guests and colleagues. Our relationships are built around Transparency, which builds trust and improves communication.

We are looking for an Account Manager to join our Partner Network team in Athens. As an Account Manager you will play a crucial role in fostering strong relationships with our partners and helping scale our Partner Network business! Your primary responsibility is to ensure the technical success and satisfaction of our partners by leading the integration of their properties, providing proactive guidance, troubleshooting support, and advocating for their needs within our organization.

What you will focus on:

• Lead all onboarding, communication, and integration efforts between Nestpick/Blueground and the partners, assisting them from the moment they sign the contract with the sales team till they go live and afterward.
• Some of these tasks include gathering information from the partners, creating partner accounts on Nestpick CP, and coordinating the integration depending on the pre-selected method (Rentals United, Guesty, Siteminder, iCal, etc).
• Collaborate closely with the sales team to ensure a smooth partner onboarding and with the tech team to ensure integrations are completed in a timely manner.
• These activities include creating tickets in JIRA regarding integrations, tech issues or bugs, testing properties on our staging environment, etc.
• Maintain frequent contact with partners through email and online meetings to maintain customer satisfaction and ensure retention.
• Provide technical support to partners regarding potential integration issues.
• Lead communication efforts between Nestpick/Blueground and new channel partners (Guesty, Hosteeva, among others).
• Provide insights and feedback to the internal teams, based on customer expectations, to contribute to the development of new ideas, products, and solutions.

What we are looking for:

• Bachelor’s degree in a relevant technical or business field.
• Proven experience in a technical account management or similar role, particularly in managing partnerships. 
• Solid technical background, with a good understanding of software development and system integration.
• Ability to thrive in a fast-paced environment and manage multiple priorities.

Your benefits:

• Competitive salary & annual performance bonus
• Blueground Stock Option Plan
• Flexible paid time off
• Group Health Insurance program
• Enhanced parental leave
• Dynamic working environment with talented people
• Flexible work environment through our Blueground Nomads employee mobility program
• Complimentary accommodation in Blueground locations. Think summer in LA and winter in Dubai!

At Blueground we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.

For more information on Blueground, visit us at www.theblueground.com . To keep up with Blueground news, follow us on LinkedIn , Instagram and Tik Tok !

At Blueground we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.

For more information on Blueground, visit us at www.theblueground.com. To keep up with Blueground news, follow us on LinkedIn, Instagram and Tik Tok!