Key Account Manager, Germany, North/East (Nord/Ost)

Location(s): Hamburg, Hannover, Lübeck, Kiel, Flensburg, Braunschweig, Göttingen

Level of position: Senior Manager

Position type: Field-Based

Reporting Line: This role reports into the Customer Network Manager, North.

How will your role help us transform hope into reality?

In order to embrace and understand the indications and scope of accounts and healthcare professionals (HCPs) in the indicated territory, Blueprint Medicines will implement programs to support the journey of patients and collaborate with the local healthcare system to enhance disease treatment and patient experience. This includes driving account stakeholder relationships and establishing long-term connections between Blueprint Medicines, the account, and its key stakeholders. The company will also design strategies and take accountability for key accounts, developing concrete plans to achieve business objectives for new product launches and in-market assets. Additionally, Blueprint Medicines will lead and cultivate local strategic customer relationships, ensuring compliance with legal requirements during product launches. The team will actively participate in projects initiated by relevant team members to improve treatment outcomes, positioning Blueprint Medicines as a valuable partner in the product area for stakeholders. Furthermore, the DACH team and the INT region will share insights and best practices to foster collaboration and knowledge exchange within the organization.

What will you do?

• Account Management
  
  • Understand the account situation, potential, challenges and needs
  • Formulate comprehensive, robust and insight-driven key account plans
  • Deliver on agreed objectives and tactics within the key accounts in order to drive BPM performance
  • Ensure account plans, objectives and KPIs are transparent to the team and senior leader.
  • Manage the account plan execution according to agreed timelines and budget
  • Conduct market surveillance and communicate in-field intelligence on customer insights, external stakeholder activities and trends to key internal stakeholders.
  • Support and collaborate with In-Field Market Access territory partner to gain product access to local formularies and/or protocols within own accounts.
  • In coordination with supply chain, ensure product(s) is/are available at account level
  • Operate in a manner that is always in line with compliance and legal requirements and
    according to the marketing and sales strategies.
  • Act as an ambassador of the BPM brand, its vision and values.
• Stakeholder Engagement
  
  • Develop long-term relationships between BPM and key strategic accounts and
  • their stakeholders
  • Identify key external stakeholders and develop deep understanding of their needs, collaborating on initiatives and co-creating mutually beneficial solutions that will add
  • value to them and the patients
  • Drive the implementation of the innovative offerings with key stakeholders.
  • Support and advise Healthcare professionals on the correct use of BPM product and services portfolio
• Cross-Functional Team Leadership
  
  • Proactively coordinate collaboration with medical and market access (and other internal stakeholders) to ensure alignment in objectives and activities with accounts and
  • external stakeholders.
  • Monitor the account plan progress and hold collaborators, and self, accountable as agreed
  • Lead the core account team meetings and present account plans and progress at relevant local meetings to the management
  • Identify and address any collaboration misalignments
• Operational Excellence
  
  • Prioritize and manage accounts within the territory by assessing appropriate business opportunities through contacts with key decision-makers and important local stakeholders
  • Systematically analyze success of plans (e.g. sales, market developments, competitors) and propose mitigating actions as needed.
  • Use learnings to further improve planning and execution
  • Make changes as needed based on new business opportunities and changes in the market place to achieve financial objectives

What minimum qualifications do we require?

• Bachelor / Master’s degree in marketing or life science (preferably) 
• Minimum of 5 years of key account management experience in pharmaceutical industry
• Fluent in local language and English, both written and oral.

What additional qualifications will make you a stronger candidate?

• Experience in hematology and/or dermatology would be greatly appreciated
• Experience in managing customer relationships across the full spectrum of customer types in healthcare industry
• Account management experience.
• Knowledge in therapy and product area.
• Knowledge in National Healthcare system and the local and therapy specific policies that impact decision making•    
• Strategic Approach Balances between the long-term vision while driving the short-term goals
• Collaboration Establishes productive relationships and partners with others across the organization to ensure common understanding of objectives and achieve shared goals
• Drive for Results Holds self and others accountable for delivering on commitments that align with our short- and long-term goals, never forgetting the end result is to help patients through innovation in medicine
• Act with sense of urgency to address key stakeholder needs
• Motivates and influences others to gain support for ideas, strategies and actions
• Focuses on customer satisfaction and delivers a quality service or product to the agreed standards; understands the unmet needs of the patients
• Integrates and drives the application of plans/tactics for functional strategy
• Influences the functional strategy by defining, building, and communicating processes, relationships, and efficiencies in areas of accountability
• Commitment to our Core Values: Patients First, Thoughtfulness, Urgency, Trust, Optimism

Why Blueprint? 

At Blueprint Medicines, we achieve impactful results because of our global crew of compassionate innovators – the Blue Crew. Through authentic relationships and our collective entrepreneurial spirit and action, we are each empowered to take ownership and execute with strategic prioritization. We put trust in our people to break through norms and conventions using their individual strengths and insights, which drives our success.

This is the place where the extraordinary becomes reality, and you could be part of it.

Patients are waiting. Are you ready to make the leap?

Blueprint Medicines, a Sanofi company, is a global biopharmaceutical company that seeks to improve and extend patients' lives by solving important medical problems, with a focus on allergy/inflammation and oncology/hematology. Our approach begins by targeting the root causes of disease, using deep scientific knowledge in our core focus areas and drug discovery expertise across multiple therapeutic modalities. We have a track record of success,leveraging our established research, development, and commercial capability and infrastructure, we aim to significantly scale our impact by advancing a broad pipeline of programs ranging from early science to advanced clinical trials in mast cell diseases and solid tumors. For more information, visit www.BlueprintMedicines.com and follow us on X (formerly Twitter; @BlueprintMeds) and LinkedIn.

*Blueflex is our operating model which optimizes culture, productivity, & flexibility by maximizing the critical strengths of in-person work with the benefits of added flexibility.  Blueflex allows for mix of in-office and remote work, enables flexibility to meet individual and business needs and makes effective use of our facilities and resources.  It is a culture enhancer.