Senior Director, Chapter Expansion

Job Title:  Senior Director, Chapter Expansion 

Department: Chapter Impact

Location: Remote/Virtual within the continental US

Reports to:  Executive Vice President, Chapter Impact

Classification: Exempt

Position type: Full-Time Employee

Pay Band: $100,000 - $150,000

 

Blue Star Families

Blue Star Families is a growing non-profit (Military Service Organization (MSO)) with a history of delivering innovative solutions. We're the team that senior DoD leaders seek out when they want ground truth on issues facing our military families. Our team members are motivated individuals that help each other do remarkable things for military families to bridge the civilian-military divide every day.   We deliver first-class solutions that transform the military experience for military family members.  We operate in an agile arena where great minds come together to make life better for military members and their families.  We focus on data-driven insights while understanding the value of spirited storytelling.   And we do all this in a highly flexible, virtual environment with great benefits!  Our diverse and inclusive environment fosters a sense of belonging among our team resulting in innovative and creative decision-making.
Are you ready to make a difference for the families of those who serve our great nation?  We are the ideal match for the innovator, the out-of-the-box, strategic thinker who understands the value of social impact.

 

General Description 

As a senior member of the Blue Star Families’ Chapter Impact  leadership team, the Senior Director, Chapter Expansion oversees the expansion and lunch strategy of new Blue Star Families chapters. In close collaboration with the EVP Chapter Impact, the Senior Director of Chapter Expansion is responsible for leading and executing the organization's strategic growth by developing and launching new chapters nationwide. This individual will oversee all aspects of the expansion process, from market research and feasibility studies to chapter recruitment, onboarding, and support. The ideal candidate is a visionary leader with strong project management skills, a passion for the organization’s mission, and experience in scaling nonprofit operations. The Senior Director, Chapter Expansion will also oversee the management of these new chapters. 

Key Job Functions

• With the EVP Chapter Impact, help to develop and implement a comprehensive strategy for identifying, assessing, and prioritizing potential new markets for chapter expansion.
• Collaborate with senior leadership to set quarterly and annual goals for chapter growth aligned with the organization’s mission and strategic plan.

• Oversee the process of establishing new chapters, including community assessments, local stakeholder engagement, and recruiting staff leadership teams. 
• Ensure each chapter is equipped with the tools, training, and resources needed to operate effectively.

• Cultivate relationships with community leaders, organizations, and funders in prospective markets to build support for new chapters.
• Secure local funding commitments in collaboration with the development team.

• Develop policies and processes to ensure consistency, quality, and compliance across all chapters.
• Work closely with internal teams to support chapters in achieving programmatic and fundraising goals.

• Lead a team of staff or consultants focused on expansion and chapter support.
• Serve as a mentor and resource for chapter leadership, ensuring alignment with organizational values and objectives.
• Hold chapters accountable for revenue targets and oversee progress against those targets.
• Perform other duties as assigned. 

Required Experience, Skills, Background

• Bachelor's degree in business, or related field. 
• A minimum of  seven (7)  years of industry-related experience, including at least three  (3) years managing a team of employees.
• Proven track record of successful chapter or program expansion.
• Extensive project management experience. 
• Willingness to travel frequently to support expansion efforts.
• Familiarity with fundraising, including major gifts, corporate sponsorships, and grant writing.
• Excellent written and oral presentation and communication skills.
• Demonstrated leadership ability, team management, and interpersonal and presentation skills. 
• Demonstrated ability to provide leadership, vision, and management to the respective area of supervision.
• Excellent analytical and abstract reasoning skills, plus excellent organization skills.
• Exceptional internal and external customer service orientation.
• Ability to maintain workplace confidentiality and take ownership/accountability for actions and aspects of the job.
• Demonstrated commitment, passion, and compassion for BSF’s mission.
• May be required to work nights, weekends, and holidays as necessary to carry out key job functions.
• Ability to lift and carry supplies and equipment up to 30 lbs.

 

Desired Experience, Skills, Background

• Experience with Customer Relationship Management (CRM) database systems (e.g.. Salesforce).
• Experience with Project management platforms (e.g. Hive). 
• Experience with a virtual organization/working remotely, and managing a remote team. Familiarity with the military community.

 

More About Blue Star Families

Blue Star Families empowers military and Veteran families to thrive by connecting them with their civilian neighbors — both people and organizations — to create strong communities of mutual support. We believe we're all stronger when we take care of one another.

Our groundbreaking research is raising the nation's awareness of the unique challenges of military family life. With the help of neighbors across the country, Blue Star Families is overcoming the isolation and alienation of frequent moves, deployments, and reduced support from the government. Our innovative programs are solving specific challenges for military families, including fighting economic insecurity with resources that foster spouse career development, creating family strength with rich family programming, and providing critical peer support for caregivers, whose numbers are only increasing.

Blue Star Families is a registered 501(c)(3) nonprofit organization. 

 

EEO Policy

Blue Star Families is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.