Impact Coordinator

Job Title: Impact Coordinator

Department: Social Impact

Location: Remote/Virtual*

Reports to: Chief Impact Officer

Classification: Exempt

Position type: Full-Time Employee

Anticipated Pay Range at Commencement of Employment:  $56,000 - $71,000 per year

 

Blue Star Families

Blue Star Families is a growing non-profit (Military Service Organization (MSO)) with a history of delivering innovative solutions. We're the team that senior DoD leaders seek out when they want ground truth on issues facing our military families. Our team members are motivated individuals that help each other do remarkable things for military families to bridge the civilian-military divide every day.   We deliver first-class solutions that transform the military experience for military family members.  We operate in an agile arena where great minds come together to make life better for military members and their families.  We focus on data-driven insights while understanding the value of spirited storytelling.   And we do all this in a highly flexible, virtual environment with great benefits!

Are you ready to make a difference for the families of those who serve our great nation?  We are the ideal match for the innovator, the out-of-the-box, strategic thinker who understands the value of social impact.

 

General Description

We are seeking a dedicated individual to join the Impact team at Blue Star Families (BSF). In this role, you will help ensure the success of initiatives that directly, positively impact military families by effectively managing the Chief Impact Officer’s (CIO) time, supporting collaboration within the Impact team (Programs, Applied Research, Digital Innovation, and Chapters), and across the organization in order to achieve shared goals and success.

The Impact Coordinator (IC) will provide administrative coordination for the CIO and assist in coordinating the Impact pillar under the direction of the Director of Social Impact (DSI). IC will oversee day-to-day administrative tasks, including managing the CIO’s calendar, CRM management, and supporting communication and collaboration within the team.

*Although this is a remote position, the Impact Coordinator will ideally work Eastern Standard Time (EST) business hours. 

 

Key Job Functions

• Manage and optimize the CIO’s calendar to ensure efficient time allocation, effective calendar deconfliction, and prioritization of key tasks
• Coordinate internal and external meetings/calls
• Prepare meeting agendas, take minutes, and follow up on action items as necessary
• Assist with project management tracking and coordination, including working with DSI to maintain a list of action items and delegated tasks
• Coordinate special projects, research, and initiatives
• Create and maintain records within Customer Relationship Management (CRM) systems
• Facilitate operations requests as needed, including invoices, expenses, and maintaining team listservs
• Coordinate materials and/or draft reports, emails, presentations, and other communications for use by the Social Impact team, in coordination with the CIO and DSI
• Participate in strategic meeting and event planning in coordination with the CIO and DSI
• Act as a point-of-access between the organization and the Social Impact function, fostering effective communication and collaboration
• Maintain a professional and courteous demeanor when dealing with all stakeholders, both internal and external
• Multi-task, understand priorities, and balance workload to ensure tasks are completed on time
• Take on other responsibilities as determined by demand, expertise, and interest
• Perform other duties as assigned

 

Required Experience, Skills, Background

• 2-4 years of related experience supporting a busy principal and team
• Bachelor’s degree or commensurate work experience
• Agile, dynamic thinker and self-starter 
• Proficiency with Google Workspace, or ability to learn quickly
• Familiarity with Salesforce and Project Management Software, or ability to learn quickly 
• Excellent written and verbal communication skills
• Excellent attention to detail and appetite to create systems and processes that enable good work
• Maintains focus and goal-oriented-optimism while handling adversity and demonstrating ability to solve problems quickly and effectively 
• Experience handling ambiguity; ability to make informed decisions that are in the best interest of the organization
• May be required to work nights, weekends, and holidays as necessary to carry out key job functions and occasional out-of-town, overnight travel may be required several times annually
• Ability to lift and carry supplies and equipment up to 30 lbs

 

Desired Experience, Skills & Background

• Experience working in a remote/virtual team
• Experience providing support to C-Suite/Executive level individuals 
• Experience working in a member services and/or non-profit organization
• Familiarity with Salesforce
• Familiarity of or interest in the military family experience

 

More About Blue Star Families

Blue Star Families empowers military and Veteran families to thrive by connecting them with their civilian neighbors — both people and organizations — to create strong communities of mutual support. We believe we're all stronger when we take care of one another.

Our groundbreaking research is raising the nation's awareness of the unique challenges of military family life. With the help of neighbors across the country, Blue Star Families is overcoming the isolation and alienation of frequent moves, deployments, and reduced support from the government. Our innovative programs are solving specific challenges for military families, including fighting economic insecurity with resources that foster spouse career development, creating family strength with rich family programming, and providing critical peer support for caregivers, whose numbers are only increasing.

Blue Star Families is a registered 501(c)(3) nonprofit organization. 

 

EEO Policy

Blue Star Families is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

 

Why Blue Star Families?

• Virtual/remote nonprofit organization that moves with you (position specific)
• Career growth opportunities
• Excellent benefits (403(b) with matching, Flexible Spending, Life Insurance, Short-Term Disability, Communications Allowance, and more)
• Permanent Change of Station (PCS) Leave for Active Duty Military Spouses
• On-the-job professional development training
• Front-line opportunity to positively impact the military experience
• Competitive salaries
• Workplace flexibility