Manager, Learning and Belonging

Job Description-Learning & Belonging Manager

About Bluevine

Bluevine is on a mission to enable a better financial future for small business owners through innovative banking solutions designed just for them. By combining best-in-class technology with advanced security and a deep understanding of the small business community, we deliver end-to-end banking and lending products that empower always-on entrepreneurs to grow their businesses with confidence. 

 

Headquartered in Jersey City, NJ, Bluevine has provided small and medium-sized businesses with access to more than $5.4 billion in financing and is backed by top investors, including Menlo Ventures, Lightspeed Ventures, Citi Ventures, SVB Financial, Nationwide Insurance, and M12 with nearly 10 years of proven success. For more information, check out our LinkedIn Page. 

 

Since launching in 2013, we have grown exponentially, amassing over 400,000 customers across all 50 states and a global team of more than 500 people. Our passion is driven by purpose: to give small businesses the tools they need to succeed and we’re just getting started.

All of this begins with our team who are driven by collaboration, problem-solving, and learning and growing together. With a commitment to innovation and community impact, our mission is to help every small business—and every team member—thrive. Join us!

We're looking for problem-solvers, builders, and collaborators to join our team

Working Hours: 2 PM  - 11 PM  IST

 

Summary:

This role will work with the Director, Learning & Belonging to create a globally consistent message in support of all learning programs. The Learning and Belonging Manager will be responsible for designing, implementing, and contextualizing Bluevine’s Global learning programs that enhance the skills, performance, and productivity of our employees. This role requires a strategic thinker with a strong understanding of adult learning principles and the ability to create engaging and effective learning experiences. In addition, this role will help support and champion Bluevine’s Belonging programs and contribute to our global culture of belonging. 

Key Responsibilities:

The candidate will have the below responsibilities:

1. New Hire Onboarding
• Organize and update global new hire orientation content
• Collaborate with global stakeholders to ensure consistency in all new hire orientation content
• Support other new hire global programming as needed
2. Program and Curriculum Development:
• Design and develop training programs that align with the company's strategic goals.
• Create engaging training materials, including manuals, e-learning modules, and instructional guides.
• Contextualize global learning content and programs to ensure global consistency but considerate of local needs and learning styles.
• Maintain local LMS needs including but limited to creating custom programs, customized instructional design, report creation and automation, etc. 
• Source and manage external training providers when necessary.
• Maintain all learning reward programs
3. Training Delivery:
• Facilitate in-person and virtual training sessions across multiple geos. (India, Israel, US)
• Ensure training sessions are interactive, engaging, and effective.
• Use various training methodologies, including role-playing, simulations, and group exercises.
4. Digital Learning Administration:
• Audit digital learning content to ensure most relevant and valuable content is leveraged
• Import external learning content into the LMS to fill skill gaps
• Build, analyze, and deliver customized learning reporting for stakeholders
5. Evaluation and Improvement:
• Build upon current evaluation methods to assess the effectiveness of training programs.
• Gather feedback from participants and stakeholders to continuously improve training content and delivery.
• Track and report on training outcomes and ROI to senior management and Director of L&B.
6. Training Needs Analysis:
• Conduct regular training needs analysis in local office to identify gaps in employee skills and knowledge.
• Collaborate with stakeholders to understand specific training requirements.
7. Compliance and Standards:
• Ensure all training programs comply with industry regulations and company policies.
• Champion for global compliance training programs to ensure adherence to all company compliance training standards and expectations. 
8. Budget Management:
• Manage the local L&B budget, ensuring cost-effective use of resources.
• Monitor and report on local L&B expenditures.
9. Culture of Belonging
• Foster a culture of continuous and inclusive learning and development within the team and the organization.
• Support company belonging initiatives and act as an advocate for all employee resource group activities.

Qualifications:

• 5+ years of experience in a Learning and Development role
• High level of proficiency in creating engaging learning content: digital learning modules, video creation/editing, additional support resources.
• Strong understanding of adult learning principles and training methodologies.
• Excellent presentation and facilitation skills.
• Proficiency in using Learning Management Systems (LMS) and e-learning platforms.
• Strong project management skills and the ability to manage multiple projects simultaneously.
• Exceptional communication and interpersonal skills.
• Baseline understanding of diversity, equity, inclusion, and belonging principles, language and behaviors. 
• Creative thinking and active problem solving skills.
• Ability to work collaboratively with cross-geographical and cross-functional teams.
• Proficient in professional English skills.

Join us and make a significant impact in a role that offers both challenges and opportunities for growth. Apply now and become part of our innovative and driven team!

 

Benefits and Perks:

• Excellent health coverage and life insurance benefits
• PTO, Company Holidays, and Flexible Holidays
• Company-sponsored Mental Health Benefits, including 1:1 therapy
• Access to financial coaches and education sessions
• Community-based volunteering opportunities
• Monthly balance on Sodexo/Pluxee meal card