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Systems Analyst

Fully Remote - Based in USA

About Blue Water Thinking

Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals.

Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers. 

Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions,  thought leadership, and grit to meet our client's transformational needs.

Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners.

Lastly, our formula for success is simple:  Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible.

Job Description:

Blue Water Thinking is seeking Systems Analysts to support the Department of Veterans Affairs. Systems Analysts will support the VA environment by monitoring, analyzing, and troubleshooting electronic healthcare data transactions between VA systems, clearinghouses, and provider networks.

Responsibilities include reviewing system logs, investigating failed transactions or batch processing issues, analyzing backend data flows, and identifying root causes for system integration issues. The Systems Analyst will work closely with development teams, business stakeholders, and operational teams to resolve technical issues and ensure reliable healthcare data exchange.

Key Responsibilities:

  • Monitor and analyze electronic healthcare data exchange processes within the VA Payer EDI environment
  • Investigate transaction failures, batch processing errors, and system integration issues
  • Query backend databases using SQL to analyze transaction data and diagnose issues
  • Review system logs and operational reports to identify patterns or recurring failures
  • Perform root cause analysis and develop remediation recommendations
  • Support operational troubleshooting between VA systems and external provider networks
  • Collaborate with development teams and agile scrum teams to support issue resolution
  • Document findings and provide recommendations to improve system reliability and performance

Required Qualifications

  • Bachelor’s degree in Information Systems, Computer Science, Engineering, Healthcare Informatics, or related field
  • 5–7 years of professional experience in systems analysis, IT operations, or data integration environments
  • Experience working in federal government contracting 
  • Experience working with relational databases and writing SQL queries
  • Experience troubleshooting system integrations or data exchange environments
  • Strong analytical and problem-solving skills
  • Ability to review system logs, transaction data, and operational reports to identify issues
  • Strong people skills

Preferred Qualifications:

  • Experience supporting Electronic Data Interchange (EDI) environments
  • Experience supporting healthcare data exchange (X12, HL7, or similar formats)
  • Experience working in agile environments
  • Experience supporting federal healthcare programs or VA systems
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
  • Must be able to obtain and maintain the required federal public trust clearance for this role. 

Eligibility: 

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
  • Must be able to obtain and maintain the required federal public trust clearance for this role 

Compensation:

Salary for this position is determined by various factors, including but not limited to, location, the candidate’s particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below.

Salary range: $85,000 - $105,000

Benefits:

Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental, and vision), paid time off, federal holidays, and a matching 401(k) plan. 

This is a fantastic opportunity to be part of an impactful communications team, supporting the VA in its efforts to transform healthcare for veterans. If you’re passionate about communications and want to contribute to a meaningful cause, we encourage you to apply! 

Our Commitment to Equal Employment Opportunity.

Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law.

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