Vice President of Human Resources

Title: Vice President of Human Resources

Reports to: Chief People Officer

Location: Miami, FL

About the Company 

At BMG Money, our mission is to provide access to affordable and responsible credit for underserved consumers facing unexpected expenses. We all share one vision— Redefining lending through technology, where underserved individuals can thrive financially through forward-thinking, responsible, and innovative financial solutions.

Job Summary

The Vice President of Human Resources (HR) provides executive-level leadership and guidance to the organization’s HR operations. The Vice President is responsible for setting, enforcing, and evaluating legally compliant human resources policies, procedures, and best practices, and identifying and implementing long-range strategic talent management goals.

Key Responsibilities

• Collaborates with executive leadership to define the organization’s long-term mission and goals; identifies ways to support this mission through talent management.
• Identifies key performance indicators for the organization’s human resource and talent management functions; assesses the organization’s success and market competitiveness based on these metrics.
• Researches, develops, and implements competitive compensation, benefits, performance appraisal, talent acquisition, and employee incentive programs.
• Provides guidance and leadership to the human resource management team; assists with resolution of human resource, compensation, and benefits questions, concerns, and issues.
• Ensures compliance with employment, benefits, insurance, safety, and other laws, regulations, and requirements.
• Drafts and implements the organization’s staffing budget, and the budget for the human resource department.
• Direct the planning and execution of HR policies ensuring full compliance with US Federal/State laws and Brazilian labor regulations (CLT), mitigating risk across both jurisdictions.
• Champion a unified company culture that bridges the US and Brazil offices, creating programs that respect local nuances while aligning with corporate values.
• Oversee recruitment strategies for both regions, managing the complexities of cross-border hiring, visa/sponsorship requirements, and localized compensation benchmarking.
• Direct the company’s administrative functions, supervising office managers and administrative assistants to ensure seamless day-to-day operations in all locations.
• Establish standard operating procedures (SOPs) for non-technical workflows, procurement of office supplies, travel policies, and vendor management.
• Serve as the primary point of contact for property management, lease negotiations, and space planning to accommodate growth in both the US and Brazil headquarters.
• Oversee the maintenance, security, and cleanliness of company buildings, ensuring all facilities meet health and safety standards (OSHA in the US and NR standards in Brazil).
• Design and maintain a physical work environment that boosts productivity and employee well-being, managing renovations, office layouts, and hybrid-work technology setups.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field required; Master’s or law degree highly preferred.
• At least ten years of human resource management experience required, with strategic, talent management, and/or business development experience highly preferred.
• SHRM-CP or SHRM-SCP strongly preferred.
• Excellent verbal and written communication skills. 
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Thorough knowledge of employment-related laws and regulations.
• Knowledge of and experience with varied human resource information systems.
• Proficient with Microsoft Office Suite or related software.
• Knowledge of Brazilian labor laws a plus