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Operations Virtual Assistant

Latin America

 

Job Summary

We are seeking a highly organized, detail-oriented, and proactive Operations Virtual Assistant to help streamline our workflows, manage systems, and keep projects running smoothly.

In this role, you will take ownership of our project management tools (such as Asana, Monday.com, or Notion) to organize priorities, tasks, and deliverables across the team. You’ll also create and maintain CRMs, spreadsheets, and documentation systems that improve efficiency, accountability, and visibility across all operations.

This position is ideal for someone who thrives on structure, enjoys organizing chaos into order, and isn’t afraid to be hands-on — from managing tools and systems to supporting daily operational needs.

Key Responsibilities

Project & Systems Management

  • Implement and manage project management tools (e.g., Asana, Monday.com, or Notion) to keep projects organized and on schedule.

  • Maintains task lists, calendars, and reports to track deadlines and team deliverables.

  • Build and manage simple, sustainable systems that help the team stay aligned and productive.

  • Support day-to-day operations including scheduling, documentation, and follow-ups.

  • Continuously improve internal processes and recommend efficiency tools or automations.

CRM & Data Organization

  • Create and manage CRMs or structured spreadsheets for tracking contacts, clients, or project data.

  • Keep data accurate and updated to support reporting and strategic planning.

  • Help standardize data entry, templates, and naming conventions for better consistency.

Collaboration & Process Support

  • Document workflows and SOPs for repeatable success.

  • Coordinate with leadership and team members to ensure priorities are clear and tasks are completed on time.

  • Balance structure and flexibility — ensuring systems are both efficient and adaptable.

 

 

Qualifications

    • 2+ years of experience in operations, project coordination, or virtual assistance.

    • Proven experience using and managing project management tools (Asana required; Monday.com or Notion a plus).

    • Experience building or maintaining CRMs or tracking systems (e.g., Google Sheets, Airtable, HubSpot).

    • Excellent organization, time management, and communication skills.

    • Strong attention to detail and ability to manage multiple priorities.

    • Tech-savvy, resourceful, and comfortable learning new tools quickly.

    • Self-motivated with a problem-solving mindset and ability to work independently.

    • Experience supporting U.S.-based teams is a plus.

What We Offer

  • Competitive salary and remote flexibility.

  • Opportunity to work on creative projects with cutting-edge digital tools.

  • A supportive, dynamic team culture that values collaboration and innovation.

  • Direct impact on brand growth and visibility — your creativity and execution will help shape our online presence.

  • Growth opportunities, continuous learning, and a chance to refine your skills in a rapidly evolving digital landscape.

 

About Bold Business:

Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.

Bold Business recruiters always use a “@boldbusiness.com” email address and/or from our Applicant Tracking System, Greenhouse. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.

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