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Fiber Broadband Field Supervisor

United States

Summary:

We’re looking for a hands-on leader with proven FTTH (Fiber-to-the-Home) experience to manage field crews and deliver exceptional residential fiber builds. As the Fiber Broadband Field Supervisor, you’ll oversee daily FTTH installation and activation operations, ensure top-tier quality from drop to ONT, enforce safety standards, and provide technical expertise in fiber splicing, testing, and troubleshooting for last-mile connections. Your leadership will ensure every home receives reliable, high-performance fiber service on schedule and to spec.

Responsibilities:

  • Lead and coordinate multiple fiber installation & maintenance crews
  • Plan and assign daily work orders and projects
  • Inspect completed work for proper light levels, clean terminations, and spec compliance
  • Perform field quality audits to ensure adherence to technical standards and best practices
  • Provide on-the-job technical training for splicing, OTDR, and power meter use
  • Resolve escalated technical or customer issues quickly and effectively
  • Maintain project documentation, timesheets, and material usage records
  • Enforce OSHA safety standards and company policies at all times
  • Collaborate with engineering, network operations, and project management teams

Requirements:

  • Experience: 3+ years in fiber construction, splicing, or OSP maintenance; 1+ years in a supervisory role preferred
  • Technical Skills: Knowledge of GPON/FTTH networks, fiber prints/as-builts, and use of OTDRs, fusion splicers, and light meters
  • Certifications: OSHA 10/30, First Aid/CPR, ETA/FOA fiber certification preferred
  • Soft Skills: Strong leadership, communication, and problem-solving abilities
  • Other: Valid driver’s license; ability to work outdoors in varying conditions

Working Conditions:

  • Primarily field-based; travel to multiple job sites daily
  • May require evenings, weekends, or on-call availability
  • Ability to lift up to 50 lbs, work at heights, and enter confined spaces

About Bold Business:

Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.

Bold Business recruiters always use a “@boldbusiness.com” email address and/or from our Applicant Tracking System, Greenhouse. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.

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