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Lead Sales Solutions Engineer

Remote - Global; United States or Canada

Bolt is on a mission to democratize commerce. We relentlessly prioritize our retailers—putting their brands front and center while enabling frictionless shopping at any touchpoint in the customer journey. At the center of it all is our rapidly growing universal shopper network—Bolt merchants such as Revolve, Lily Pulitzer, Kendra Scott, Lucky Brand Jeans, and Jonny Was can access tens of millions of shoppers, offering them a best-in-class checkout.

And revolutionizing ecommerce is only half of the equation—we’re also transforming the way we work. At Bolt, we have created a work environment where people learn to drive impact, take risks and make big bets, and grow from feedback, all while feeling welcomed and accepted for who they are. Come join us on the adventure today!

You will:

  • Lead in all technical aspects of the sales process and answer technical questions from prospects and clients regarding Bolt technology, features, solutions, and applications 
  • Make technical implementation as smooth as possible for the customer. This involves meeting the client to set the expectations ahead of implementation, advising and recommending them around any uncertainties they may have and acting as a technical point of contact towards that client until the scope has been achieved
  • Purpose solution options that maximize the Bolt value proposition while meeting the customers business requirements. 
  • Become a trusted advisor for the customer, helping to define their integration strategy. 
  • Build customer relationships at all levels
  • Be responsible for completion of technical requirements within RFI/RFPs
  • Lead the team through execution of sales campaigns for all customer segments. Be there to provide immediate feedback
  • Contribute to the vision and strategy of the Presales team

What will set you up for success:

The ideal candidate balances leadership, business, and technical skills. A solid communicator and partner to the sales leadership, they will possess the following core skills:

  • Own the technical relationship during the sales process, specifically with Mid-Market and Enterprise level clients 
  • Comfortable leading by example and getting hands-on in deals
  • Experience in leading presentations and demos to audiences of all levels and roles.
  • Able to get into the details with customer teams
  • Partner with product teams to deliver on product requests
  • Strong customer presence, interaction and presentation skills 
  • Customer-Centric and Value-based Selling
  • Track record in developing value-based proposals and value-propositions
  • Business acumen and knowledge of core vertical industry in customer base
  • Strong, rational thinker with demonstrated command of outcome based sales models
  • Proven record of strategizing on large, complex sales

Requirements:  

  • 5+ years of consultative selling in ecommerce, payments or fintech
  • Prior experience in B2B technology, ideally with API/Platform driven products
  • Strong career trajectory, history of top performance in successive roles
  • Strong verbal and written communication 
  • Must be self-managed, responsive and dedicated to customer success
  • Familiarity building relationships with cross-functional partners
  • Ability to challenge team and be challenged to achieve Solutions Engineering goals
  • Proven ability to present in depth technical knowledge in a commercial and sales-driven setting
  • A service oriented mindset, are customer driven, and able to deliver high quality work without a lot of oversight
  • Comfortable with 25% travel quarterly to meet with clients on site when necessary

Estimated on target earnings cash compensation for this role is $165,000-185,000 USD, with a split between base salary and commission, plus equity depending on experience.

Benefits:

  • Comprehensive health coverage: Medical, dental and vision
  • Remote-first workplace
  • Time away: Flexible PTO, paid holidays + floating holidays, your birthday off!
  • Paid parental leave
  • Competitive Pay
  • Retirement plans
  • Virtual and in-person team & company events

In addition to our core values, Bolt is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and expression, genetic information, pregnancy and related conditions, veteran status or any other reason prohibited by law. On our mission to democratize commerce, the Bolt platform levels the playing field for everyone. As a company, we are committed to designing products, building a culture, and supporting a team that reflects the diverse population we serve (that is, everyone).

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:rotating_light:Important Application Requirement: To be considered for this role, all applicants must download the Bolt Super App before their interview. We want you to be familiar with the product, how it works, and what kind of experience we’re creating for users.

:warning: No app = no interview. If you don’t download and explore the app, your application won’t be considered.

🌎 Can’t access the app? No problem—we are a global team and our app will soon be available everywhere. If you’re currently unable to download it due to your geographic location, please apply regardless, you’ll still be considered.


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