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Senior Product Manager, Internal Tooling

New York, New York

Job Title:

Senior Product Manager, Internal Tooling

About Bombas:

Bombas is a comfort focused premium basics brand with a mission to help those in need. The company launched in 2013, after the founders learned that socks are the #1 most requested clothing item at homeless shelters. From there, they set out to solve that problem, donating a pair of socks for every pair they sell. How do you donate a lot of socks? You sell a lot. And how do you sell a lot? You make the most comfortable socks in the history of feet. Millions of pairs sold and donated later, Bombas has continued to innovate within its mission and product, introducing new socks, as well as underwear and t-shirts, the #2 and #3 most requested clothing items at homeless shelters, all while continuing to make a positive impact on the community where we all work and live.

Click here to see what it's like to work inside the Bombas Hive!

The word Bombas is derived from the Latin word for bumblebees. Bees work together to make their hive a better place. At Bombas, we’re inspired by that. We know it’s the collective efforts of our team that keeps the Hive alive and strong - a team that is diverse and inclusive. Different perspectives strengthen our ability to make the most comfortable versions of the products people wear closest to their bodies every day and to serve the communities where we all work and live. We are committed to continuously building a Hive where all are welcomed, seen, and heard regardless of age, color, ethnicity, gender, gender identity, genetics, physical or mental ability, protected veteran, status, race, religion and sexual orientation. As a team, we will strive to create room for different experiences and empower all voices.

Based on the specific needs and job requirements, this role will be working out of our Bombas HQ in New York City.

About the Job:

We are looking for a strategic and eComm savvy team player to join our Digital Product team as our Senior Product Manager for Internal Tooling, reporting directly to our Sr. Director of Site Experience. The ideal candidate has 3-5+ years of experience leading the optimization of technology and tools used to grow an eCommerce business. This is an opportunity to help create massive efficiencies and new capabilities that will have a direct impact on the growth of a world class mission focused brand. 

What you’ll be responsible for:

  • Tool Optimization:  Partner with cross-functional teams including Site Merchandising, Engineering, Growth, Data + analytics, Merchandising and Customer Support to identify pain points, gather requirements and identify opportunities to streamline workflows, reduce manual efforts, and improve the overall efficiency of internal processes.
  • Unlock Value Driving Functionality : Create new tools that unlock capabilities that have direct impact on key business objectives, such as SEO, Customer Retention, and Site Optimization. 
  • Feature Development: Work with engineers and designers to create new features and functionalities for internal tools, ensuring they align with business goals and deliver measurable improvements.
  • Change Management & Training: Develop documentation and training materials for internal stakeholders, ensuring smooth adoption of new tools or features. Conduct training sessions as necessary.
  • Vendor & Tech Partner Management: Collaborate with external vendors and technology partners to manage integrations and ensure the best performance from the tools used across teams.
  • Quality Assurance: Oversee the testing and deployment of new tools or updates, ensuring a high standard of quality control to minimize disruptions to internal workflow

What we’ll love about you:

  • A self-starter mentality with the ability to think critically, solve complex problems, and adapt in a fast-paced, dynamic environment.
  • Proven ability to analyze data, metrics, and feedback to drive decision-making and prioritize product improvements.
  • A team player who is willing and happy to help
  • Strong written and verbal communication skills
  • Belief in our mission and understand the importance of giving-back
  • Inquisitive, love to learn, embrace failure, and never give up
  • Comfortable staying focused while working in any type of environment

What you’ll love about us:

  • We are a team of smart, interesting, diverse, funny, and loving people.
  • We offer competitive compensation, employer paid health, medical and dental benefits, 401k with match, paid parental leave, snacks, socks and a fun, relaxed office environment.
  • We take the responsibility to make sure you are excited, happy, and find fulfillment in your work very seriously.
  • We value fun. This is why we host office lunches, offsite team outings and company retreats.
  • We believe in giving back to the community and helping those in need, which is why we volunteer as a team regularly.
  • We believe success comes from the collective effort of all, which is why all full-time employees receive equity in the business.
  • We offer flexible paid time off for all full-time employees. This includes over 20 paid company holidays and unlimited vacation, sick, and wellness days because we understand the value of health, relaxation, spending time with friends and family, and traveling the world.
  • We understand the importance of communication and offer a monthly phone stipend for all full-time employees.
  • We believe a healthy body equals a healthy mind, so we offer a $100 monthly wellbeing reimbursement to all full-time employees.

What you’ll bring:

  • 3-5+ years of product management experience, ideally in eCommerce, SaaS, or D2C environments with a focus on internal tools, CMS, or marketing technologies.
  • Knowledge of SEO, digital marketing, and performance tracking tools.
  • Strong understanding of the various components of D2C eCommerce technology stack. CMS platforms, marketing automation systems, and basic technical workflows (APIs, integrations)
  • Strong organizational skills with experience managing multiple projects and timelines, ensuring smooth execution and timely delivery.

Bombas is committed to delivering competitive and equitable pay for our employees.

Each component of the Bombas total rewards package, including benefits and pay, is aimed at contributing to an environment where team members have resources to  manage their lives and are enabled to focus on doing their best work.

The pay range for this position at the start of employment is expected to be between $136,000 and $150,000/year. However, the base pay offered may vary depending on multiple factors, including job-related knowledge, skills, experience, market factors, and business need.

The Bombas total rewards package offered for this position may also include other elements, such as annual bonus and equity target award opportunities as well as medical, financial, and well-being benefits. Additional details of these benefits will be provided if a candidate receives an offer of employment.

If hired, the position is “at-will” and the Company reserves the right to modify any component, plan, or program of the total rewards package at any time, for any reason.

If you require reasonable accommodation in completing this application, interviewing, completing any employment testing, or otherwise participating in this hiring process, please direct your inquiries to our Manager, Talent Acquisition at torrey.salter@bombas.com. Only requests related to accommodations will be responded to.

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Bombas Diversity, Equity and Inclusion (DEI) Pledge

At Bombas, we are strengthened by our differences and united by our shared goal of creating a more comfortable world for others.

We are committed to continuously building a company that embraces and champions all voices, backgrounds, perspectives and experiences, and where we each strive to Bee Better every day.

 

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