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Scrum Master

Knoxville

ABOUT US:  

Boostlingo is a mission-driven, fast-growing language technology company focused on defining and developing the next generation of interpretation technology solutions. Being at the forefront of this ground-breaking technology enables us to connect people across the globe and break down communication barriers.  

Boostlingo’s technology innovation empowers our customers and the people they serve to communicate without barriers and increases language access for all. We offer products and tools for interpreter management, video remote Interpretation (VRI) and over the phone interpretation (OPI) delivery, interpreter scheduling, simultaneous interpretation, multilingual events, and monthly subscriptions for on-demand interpretation.  

Headquartered in Austin, TX, our global, hybrid teams are distributed across offices in San Francisco, Austin, Copenhagen, Manila, and Ireland.  

   

WHAT IT MEANS TO BE A BOOSTIE  

Our core values drive everything we do. From how we approach identifying talent we invite to join the team, to the energy and contributions we bring to our amazing culture, to the decisions we make at both the tactical and strategic level.  

To be a Boostie means to embody these values:  

  • No Hide, Go Seek: Be accessible to colleagues, seek out what you need, and ask others for help.  
  • Positive Vibes: Bring positive energy and have a “solutions” oriented mindset to problem solving.  
  • Be Bold but Stay Humble: Appreciating that every voice matters, use yours and be confident. We believe that squeaky wheels fix problems.  
  • Be Inclusive: Create and contribute to an environment where anyone can feel welcomed, supported, respected, and valued.  

In 2022 and 2023 Boostlingo has been recognized as one of Inc. Magazine's Best Workplaces. This esteemed recognition reflects the dedication that our incredible team has to embodying our Core Values every day and we couldn’t be more proud!  

 

ABOUT THE ROLE 

The Scrum Master will be responsible for facilitating Agile processes across up to four development teams, ensuring teams stay on track with sprint goals, manage workflows effectively, and collaborate efficiently. This role focuses on coordination, execution, and process optimization rather than Agile coaching, making it ideal for someone with project facilitation or junior project management experience. 

Working closely with the Technical Project Manager, Senior Director of Engineering, and Product Managers, the Scrum Master will ensure that teams have what they need to execute sprints efficiently while maintaining clear communication between stakeholders. 

This position is focused on structured facilitation, keeping teams aligned with delivery objectives, and ensuring project milestones and sprint timelines are met. 

 

WHAT WILL BE EXPECTED OF THIS ROLE 

  • Facilitate Agile ceremonies (standups, sprint planning, backlog grooming, retrospectives) for up to four development teams. 
  • Monitor and track sprint progress, ensuring teams stay on schedule and risks are identified early. 
  • Coordinate with Product Managers and Technical Project Managers to align sprint goals, dependencies, and priorities. 
  • Manage Jira boards and sprint tracking, ensuring stories and tasks are properly updated and workflows are streamlined. 
  • Ensure team blockers and impediments are escalated and resolved efficiently. 
  • Assist in cross-team coordination, ensuring dependencies are well managed between teams. 
  • Maintain and update project documentation in Confluence, ensuring stakeholders have visibility into sprint progress. 
  • Track sprint health and team velocity, providing reports and insights on team progress. 
  • Support communication between engineering, product, and leadership by keeping teams aligned with business objectives. 
  • Help standardize and optimize Agile execution processes to improve efficiency across teams. 

 

WHAT MAKES YOU PERFECT FOR THE ROLE 

  • You are a servant leader. 
  • 5+ years of experience in a Scrum Master, Project Analyst, or Junior Project Manager role. 
  • Experience facilitating Agile workflows for software development teams. 
  • Strong Jira and Confluence skills, able to manage and optimize workflows. 
  • Excellent organizational and coordination skills, ensuring teams stay on track with sprint timelines. 
  • Comfortable working with multiple development teams (3-4 teams simultaneously). 
  • Ability to identify and escalate blockers quickly to keep work moving forward. 
  • Strong communication skills, ensuring transparency between engineering, product, and leadership. 
  • Experience working with SaaS environments. 
  • Experience working within healthcare (clinical, supporting roles or vendors).  
  • Previous experience in a tech-driven or SaaS environment is a plus. 
  • Scrum Master certification (CSM, PSM) is a plus but not required. 

 

ESSENTIAL SKILLS & EXPERIENCE 

  • Strong attention to detail, ensuring accurate tracking of team progress. 
  • Ability to work in a fast-paced environment while managing multiple teams. 
  • Strong collaboration skills, working with product and engineering teams. 
  • Familiarity with Agile principles and sprint execution (without needing to coach teams on Agile methodologies). 
  • Experience in task and milestone tracking, ensuring work is completed on time. 
  • Comfortable facilitating and documenting team discussions and process improvements. 
  • Proactive management of agile teams, sprint and metrics. 
  • Strong understanding of agile metrics and KPIs  

 

COMPENSATION & WORK ARRANGEMENTS 

  • Remote position, preferably working in the Eastern Time Zone (EST).

 

BENEFITS: 

  • Competitive salary. 
  • Comprehensive health, dental, and vision insurance plans. 
  • Retirement savings plan. 
  • Flexible work hours and the option for remote work. 
  • Professional development opportunities.
  • Collaborative and supportive work culture. 

 

WHAT MAKES BOOSTLINGO A GREAT COMPANY 

  • Our people aka. Boosties, the uniqueness of every Boostie and the attitude to achieve greatness for each other and with each other. 
  • Values and mission-based ethos that drives our product development strategy 
  • Fun, energetic environment with an incredible culture (just ask about our eNPS scores!) 
  • Competitive compensation and robust benefits offering, including 401(k) plan 
  • Flexible PTO 

 

This role is remote however, we can only hire in the following states: 

  • Texas 
  • Tennessee 
  • Florida 
  • Georgia 
  • New York 
  • Illinois 
  • Maine 
  • Colorado 
  • California
  • Oregon

 

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