Job Application for Research Study Coordinator at Boulder Care

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About Boulder

Boulder Care is an award-winning digital clinic for addiction medicine, recognized for both innovation and high quality of patient care. Founded in 2017 by CEO Stephanie Strong, our mission is to improve the lives of people with substance use disorders through compassionate, evidence-based care.

We provide Boulder patients with a fully virtual, multidisciplinary care team—including medical providers and peer recovery specialists—who deliver personalized treatment, including medication for opioid use disorder (MOUD) and ongoing support. Our approach is grounded in clinical excellence, patient-centered care, and a commitment to reducing barriers to recovery. Boulder partners with leading health plans, employers, and community organizations to ensure that our services are accessible and covered for the people who need them most.

Named by Fortune as one of the Best Workplaces in Healthcare, we foster a culture of kindness, respect, and meaningful work that delivers outstanding patient outcomes and moves the addiction medicine industry forward.

About this Role

The Research Study Coordinator will lead day-to-day operations to support a NIDA-funded SBIR grant studying telehealth buprenorphine treatment across five high-risk settings. This is a grant-funded, two-year position with a defined end date. In this role, you will manage site coordination, participant-facing research activities—including a targeted recruitment push for study participants—and survey data management.

What You’ll Do

Site Coordination & Operations - 40%

Serve as the primary day-to-day point of contact for all five partner sites
Monitor study progress, timelines, and site-level recruitment milestones; proactively identify and troubleshoot barriers
Participate in and document monthly site operations calls
Refresh study site staff on study protocol, informed consent procedures, and REDCap data entry if needed
Manage IRB submissions (e.g. amendments, renewals, and adverse event documentation) under the supervision of the Senior Research Associate

Patient Participant Recruitment, Follow-Up & Stipends - 40%

Coordinate with site referral pipelines to maintain rolling patient participant recruitment
As needed via phone—Screen participants for eligibility and conduct informed consent across all five sites
As needed via phone—Complete REDCap enrollment and baseline data entry
Conduct proactive follow-up outreach with enrolled participants at 4, 8, 12, and 16 weeks after enrollment for survey completion
Administer phone-based assessments when web-based responses are not received
Track follow-up completion rates by site and flag gaps to the Senior Research Associate
Issue and track participant stipends via ClinCard at each assessment timepoint across all five sites
Coordinate smartphone device ordering, deployment, and participant troubleshooting across all five sites

Data Management -20%

Enter (when needed) and maintain all participant data in REDCap with a high degree of accuracy
Prepare and submit data exports to UMass Chan Medical School (biostatistics partner) on schedule
Conduct regular data quality checks in collaboration with Boulder’s Data Director
Assist with scheduling participant qualitative interviews after 16-week follow-up completion; coordinate delivery of completed recordings to transcription vendor

Qualifications

2 years of experience in clinical or public health research coordination, or equivalent experience in a related social services or community health role
Master’s degree in social science, public health, or a related field
Familiarity with IRB processes and Good Clinical Practice (GCP) principles
Comfort with remote work, virtual collaboration tools, and high-volume outreach via phone and email
Deep commitment to harm reduction and improving the health and dignity of people who use drugs

Nice to Have

Experience working in a startup or fast-paced, high-growth environment
Experience with REDCap or similar electronic data capture platforms
Familiarity with NIH grant processes including progress reports (RPPRs)

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This is a fully remote role but we are currently only hiring candidates located in the following states: AZ, CA, CO, FL, GA, ID, IL, KY, MA, NC, NJ, NY, OH, OR, PA, SC, TN, TX, UT, WA, or WV. Applicants must reside and work in one of those states to be considered.

Changes to working location require pre-approval from People Operations and are not guaranteed.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Office Requirements: Boulder teammates working with sensitive information must have a dedicated, private workspace with a lockable door and high-speed internet to maintain a secure, distraction-free environment, ensuring compliance with HIPAA and confidentiality standards
Boulder Care employees are free to use our river-front HQ located in Portland, OR whenever they would like

Expected Hours

This is a full-time, grant-funded position at 100% FTE, with Pacific hours mandatory. Team members may work with their managers to adjust work hours within this timezone to suit the needs of the position. Team members may be asked to work additional days as work demands require. This is a grant-funded, two-year position with a defined end date.

Travel

Approximately 5% travel is expected. Travel includes site visits to partner sites in Washington, Oregon and Ohio to support study start-up, staff training, and ongoing implementation monitoring. Travel is planned and coordinated in advance; all travel costs are covered by the grant.

Compensation

The starting pay range for this position is $65,000-70,000k annually; base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including equity grants in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave).

Perks & Benefits

Contribute to meaningful, life-saving work!
Comprehensive medical, dental, vision, and short-term disability benefits designed to take care of our employees and their families
Mental Health Services via insurance coverage, including Talkspace and EAP for continuous care

Supplemental mental health services through Talkspace for care needed following tough patient visits

4 weeks of vacation accrued per calendar year with a tenured increase to 5 weeks at 2 years of employment
Sick leave accrued at 1 hr for every 30 hrs paid
9 Paid Holidays per year
12 weeks of 100% paid parental leave for the birth or adoption of a child (after 6 months of employment)
401(k) retirement savings
Remote friendly with hardware provided to complete your work duties

Our Values

The people we care for always come first
Our opportunity is also our duty, in service to others
Share facts to change minds, instill empathy to change hearts
Move the industry forward: follow the data
Strong individuals, stronger together
Boulder Care recognizes the value that lived experience can provide to our organization, community, and patients. Applicants with lived experience and/or training as a peer recovery specialist are encouraged to apply.

Hiring Process

As part of our hiring process, all final candidates will be required to undergo background checks and provide professional references. By applying, you acknowledge and consent to these checks, which may include employment history, criminal records, education/licensing verification, and professional references. We are committed to transparency and confidentiality throughout this process and will inform you in advance should any further information be required.

Boulder Care believes the people who manage our product and team should be representative of those who use the platform. This includes people from backgrounds that are historically underrepresented in the industry. We celebrate differences and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, citizenship, marital status, disability, gender identity or veteran status. If you are a qualified person with a passion for what we do, please apply!

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Due to privacy protocols, we are unable to employ individuals who are or have previously been patients at Boulder Care. If this applies to you, please discontinue this application. *

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We are currently only hiring candidates who reside and work in one of the following states. Please select the state you reside in from the list.

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How much notice would you need to provide your current employer?

Describe your experience managing multi-site research studies. How many sites have you overseen simultaneously, and what were your primary responsibilities in coordinating them?

Which electronic data capture (EDC) systems are you proficient in (e.g., REDCap), and have you ever built or managed a longitudinal survey database?

This role involves high-volume phone outreach to a high-risk population. Describe your approach to building rapport with participants who may be difficult to reach or are facing significant life stressors.

What is your experience with IRB management?

Briefly explain your understanding of harm reduction and how it informs your approach to clinical research in the substance use disorder (SUD) space

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The compensation range for this role is $65,000 – $70,000. Does this align with your expectations?

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Research Study Coordinator

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