Sales Operations Specialist

Who is Boulevard?

Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.

Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen. 

We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most.

Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.

Come Do The Best Work Of Your Life At Boulevard.

We are looking for a Sales Operations Specialist to join a thriving Revenue Operations team in scaling sales operations to achieve department goals. The ideal candidate is analytical with a strong attention to detail and passionate about continuously optimizing processes. In this role, you will report to the Director of Revenue Operations as we believe in the power of a centralized operations team across Sales, Marketing and Customer Experience. You will partner closely with Sales and SDR Leadership, Revenue Enablement, Salesforce Admins, and other GTM stakeholders.

What You'll Do Here

• Support our sales team tech stack (Salesforce, Chili Piper, Outreach, Gong and others) with administration, day-to-day operations, troubleshooting, optimizations and automations.

• Proactively identify opportunities and make recommendations to optimize performance of our tech stack and sales team processes.

• Maintain and monitor Salesforce dashboards and Google Sheets that measure the health of Sales, including sales forecasts, pacing, and performance metrics.
• Analyze sales performance data for insights and make recommendations.

• Support ad hoc reporting and troubleshooting requests from sales leadership.
• Partner with Salesforce admins and Sales Leadership to optimize Salesforce processes, rules, and data designs for productivity, improving reporting, and creating guardrails that enable SDRs and AEs in their day-to-day workflows.

• Partner with Sales Leadership on rules of engagement, including creating and modifying rules, and enforcing adherence.
• Manage Sales Territories, including leveraging GeoPointe to create equitable territories, territory assignments and funnel distribution.
• Create and maintain documentation of processes to scale our Sales Ops function, including gathering inputs and coordinating reviews with key stakeholders.
• Partner with Marketing and Customer Experience Operators to execute cross-functional initiatives that improve efficiency, productivity, and data insights.
• Ensure appropriate approval rules are followed to drive the company’s pricing strategy and other strategic initiatives.

What You'll Need to Thrive

• A minimum of 2 years in Sales Operations or a similar relevant experience
• Proficiency with Salesforce required
• Proficiency with Excel / Google Sheets to extract and share insights preferred
• Experience with Chili Piper, Outreach, Gong or similar tools preferred

• Proficiency with leveraging AI, automation rules and triggers to automate and streamline tasks

• BA/BS degree preferred, but not required
• Tech Savvy: you  utilize the latest tools to make your work as efficient as possible. You have a natural curiosity for tech and data
• Go-Getter: you are eager, resourceful, able to keep up in a fast-paced environment, and want to be part of a high energy and passionate team
• Data-Driven: leverage data to provide insights for sales leadership. Strong analytical skills and ability to understand complex problems
• High-Quality Communicator: excellent written and verbal communication skills
• Collaborative: ability to work well with multiple stakeholders, achieve measurable results, and convey those results to leadership
• Supportive: you have empathy for sellers and are quick to respond when team members need assistance
• Familiarity with SaaS or the beauty industry is a plus

How We’ll Take Care Of You:  

The budgeted total cash compensation for this role is between $65,450 and $93,500, depending on your current skills, experience, training, and overall market demands. This total compensation range is subject to change, and there is always room for growth and advancement.

In addition to the wonderful people you’ll get to work with and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically. 

• ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance. 

• 🏝 Take a break whenever you need with our flexible vacation day policy. 

• 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month. 

• 💚 Family planning resources and specialized support programs. 

• 🔮 Equity: get ahead on the ground floor and grow with Boulevard. 

• 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve.

 

📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life!

Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.