Staff Quality Engineer

Who is Boulevard?

Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.

Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen. 

We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most.

Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.

Come do the best work of your life at Boulevard.

We’re hiring a Staff Quality Engineer to shape the foundation of Quality Engineering at Boulevard.

We’re on a mission to embed quality engineering deeply into our developer experience and delivery lifecycle. As we continue to grow, we’re looking for a hands-on, strategic Staff Quality Engineer to define and drive our test automation, CI/CD integration, metric-driven quality improvements, and future-looking QA practices, especially leveraging AI-based tools. 

You’ll play a key role in shaping how quality is engineered, measured, and improved across services, teams and releases.

Reporting to the Director of Cloud & Reliability, you’ll help us build a culture where quality empowers developers, embedding best practices, automation, and testability into every layer of our systems. This is a hands-on role with opportunities for growth.

 The Cloud & Reliability group operates on four foundational principles:

1. Reliable Infrastructure - a foundation of stability, and security.
2. Developer Productivity - empowering builders to do the right things.
3. Clear ownership - accountability aligned with ownership. Collaboration, not silos.
4. Long-term Focus - we engineer for tomorrow.

What You’ll Do Here

• Establish, build and support common test infrastructure, frameworks and test suites across services: unit tests, integration tests, end-to-end tests.
• Integrate automated testing frameworks into CI/CD pipelines, ensuring testing is seamless for new changes and releases.
• Use developer experience (DevEx) and quality metrics (e.g., incident rate, unit-test coverage, integration coverage, escaped defects, lead time for changes) to identify risk areas and focus testing efforts to drive quality improvements.
• Collaborate closely with development teams, reliability engineers and platform engineers to define, implement and iterate on testing strategies, test plans and quality objectives.
• Work with staff-augmented (contract or embedded) engineers and internal resources to design and build tests, using tools such as Cypress and Playwright for end-to-end testing of new features with a goal of automation to detect and prevent regressions.
• Own the vision for how QA and testing evolve at the company exploring and implementing AI-driven testing tools, automation assistants, test generation, anomaly detection, etc.
• Communicate clearly with stakeholders (engineering leadership, product, platform) about quality status, risk, test metrics and improvements; help steer release readiness.

What You’ll Need to Thrive

• Systems Thinking: You see the entire delivery lifecycle, from commit to production as a system that can be instrumented, improved, and made more reliable.
• Hands-On Experience: You’ve got hands-on experience developing or testing Phoenix, or Rails, and React.
• Automation Mindset: You automate everything you can and measure what you automate. Manual testing is a temporary bridge, not the destination.
• Data-Driven Quality: You care deeply about metrics like test coverage, incident rate, and lead time for changes  and you use them to drive decisions, not just report on them.
• Collaborative Energy: You’re comfortable working across development, platform, and reliability teams earning influence through partnership, empathy, and clear communication.
• Builder Mentality: You thrive on creating frameworks, tools, and practices that others can use that scale quality, not just enforcing it.
• Adaptability: You can balance long-term strategy with hands-on execution, shifting seamlessly between writing code, reviewing designs, and mentoring engineers.
• AI Curiosity: You’re excited about using AI to transform testing from intelligent test generation to anomaly detection, and are eager to experiment with emerging tools.
• Bias for Impact: You care less about perfect process and more about measurable outcomes, higher reliability, faster feedback, fewer escaped defects, and a better developer experience.
• Clarity in Communication: You can translate technical complexity into clear insights and articulate tradeoffs between speed, coverage, and confidence.

This is a big role with real potential for impact. If you’re passionate about quality and believe you can make a difference — even if you don’t tick every box — we’d still love to talk.

How we’ll take care of you:  

Your starting total cash compensation for this role is between $181,125 and $258,750 depending on your current skills, experience, training, and overall market demands. This salary range is subject to change, and there is always room for growth and advancement

In addition to the wonderful people you’ll get to work with and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically. 

• ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance. 

• 🏝 Take a break whenever you need with our flexible vacation day policy. 

• 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month. 

• 💚 Family planning resources and specialized support programs. 

• 🔮 Equity: get ahead on the ground floor and grow with Boulevard. 

• 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve.

📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life!

Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.