Senior People Systems & Operations Specialist

Who is Boulevard?

Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.

Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen. 

We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most.

Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.

Come do the best work of your life at Boulevard.

We are looking for a Senior People Systems & Operations Specialist to join our People & Culture team, reporting to the Director of Total Rewards.

This role will serve as a key steward of our People systems and data ecosystem, ensuring the integrity, accuracy, and accessibility of workforce data while enabling better insights and decision-making across the business. This will include owning and optimizing data flows, integrations, and system connectivity across our People technology stack.

You will partner closely with People & Culture, Finance, IT/Enterprise Systems, and business leaders to maintain and optimize our HR systems, deliver meaningful reporting and analytics, and support the operational backbone of our People programs. You will embed closely with People Business Partners, Talent Acquisition, Learning & Development, and Total Rewards to improve workflows, automate processes, and enable the team to operate more efficiently at scale.

This is a great opportunity for someone who enjoys the intersection of People operations, data, and systems and who is motivated by building scalable infrastructure that supports a growing organization.

What you’ll do here:

People Systems Ownership

• Serve as a primary administrator and subject matter expert for Boulevard’s People systems (HRIS and related tools), ensuring the platform architecture, workflows, and integrations effectively support People programs.
• Maintain and optimize new and existing system configurations, workflows, and integrations
• Identify opportunities to replace fragmented or manual processes with efficient, scalable solutions across our People technology stack.
• Partner with Enterprise Systems/IT and vendors to support system enhancements, upgrades, releases, and troubleshooting.
• Support implementation and integrations of People technology solutions 

Data Integrity & Governance

• Maintain the accuracy, completeness, and governance of employee data across systems.
• Perform regular audits, clean-ups, and mass data updates to ensure high data quality and compliance.
• Establish and document best practices for People data management and reporting.
  
  

Reporting & People Analytics

• Develop and maintain People dashboards and reporting across areas such as headcount, hiring, compensation, retention, and engagement.
• Translate workforce data into actionable insights that help leaders make informed decisions about hiring, compensation, retention, and organizational planning.
• Partner with People Business Partners and leadership to interpret workforce data and identify trends.

Operational Support

• Partner across the People & Culture team (PBPs, Talent Acquisition, L&D, and Total Rewards) to identify opportunities for automation, process improvement, and system optimization that increase operational efficiency and scalability. 
• Architect, implement, and manage a centralized ticketing system for employee lifecycle changes, ensuring accurate, timely updates and data integrity in BambooHR.
• Champion the use of AI across the People organization, serving as a catalyst for identifying and implementing practical AI-enabled tools and automation within our People programs and processes
• Support People programs and cycles including performance management, compensation planning, engagement surveys, and workforce planning.
• Support data preparation for compensation reviews, organizational planning, executive reporting, and more.
  
  

Cross-Functional Partnership

• Act as a key liaison between People & Culture, Finance, and IT on system improvements and data requirements.
• Translate business needs into system requirements and technical solutions.
• Provide guidance and training to internal users on People systems and reporting tools.

What you'll need to thrive:

• 3–5+ years of experience in People Operations, HRIS, People Analytics, or HR systems administration
• Experience working with HRIS / HCM platforms (e.g., BambooHR, Workday, Rippling, or similar).  Experience with working on EOR integrations such as Remote.com and Deel. 
• Strong analytical skills and experience working with People data and building dashboard and reports
• Ability to maintain data accuracy and governance across multiple systems
• Experience supporting system implementations, integrations, or process improvements
• Strong stakeholder management and ability to translate technical information to non-technical audiences
• High attention to detail and strong operational discipline
• Nice to Have:
  
  • Experience supporting compensation or total rewards programs
  • Experience with people analytics or business intelligence tools
  • Experience working in a high-growth technology environment

How we'll take care of you:

At Boulevard, we work hard to structure compensation in a way that balances internal equity with local market competitiveness, and we’re happy to share a good-faith estimate of the base salary range for this role. For candidates in NYC, the SF Bay Area, and Seattle, the anticipated base salary range is $113,500 - $142,000 per year. For all other U.S. locations, the anticipated base salary range is $98,000 - $135,000 per year. In addition to this base compensation, this role is eligible to participate in a 10% variable compensation program. Final compensation will vary based on a variety of factors which include but are not limited to applicable experience, location, and final leveling.

In addition to the wonderful people you’ll get to work with and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically. 

• ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance. 

• 🏝 Take a break whenever you need with our flexible vacation day policy. 

• 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month. 

• 💚 Family planning resources and specialized support programs. 

• 🔮 Equity: get ahead on the ground floor and grow with Boulevard. 

• 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve.

 

📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life!

Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.