Director, Content Strategy

WHAT IS BOX? 

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU 

The Director of Content Strategy is key leadership role on the Global Communications team. We are seeking a forward thinker who has a track record delivering content strategies that drive increased awareness and audience engagement. As the editor-in-chief of our flagship content channels, including the web, the blog, and social, you will bring our corporate narrative to life by crafting, editing, and creating content that is modern, creative, and authentic. If you are a strategic problem solver with a strong point of view, are data-driven, and passionate about storytelling, Box is looking for you!

WHAT YOU’LL DO

• Develop and implement an innovative content strategy that positions Box as the leading provider of Enterprise AI in the market

• Oversee a team of writers and social media experts

• Develop a high volume of high performing content that resonates with key audience segments across multiple platforms and formats, and is highly visible across Box’s c-suite

• Partner closely with Campaigns, Digital Marketing, and Product Marketing teams to create a cohesive content strategy that drives demand and engages customers throughout all stages of the marketing funnel

• Collaborate with Brand and Video Production teams to create compelling visual content that stands out for being creative while aligning to our brand voice

• Set and lead clear targets for engagement strategies and acquisition initiatives. Create team goals and objectives and track, measure, and analyze content performance to meet them

• Identify new approaches and strategies by conducting thorough research on industry trends, target audience preferences, and competitor analysis

• Own the strategy to re-build the blog, including modernizing our platform and developing a strategy for creating content quickly and consistently

• Run editorial meetings and oversee content calendar

• Manage budget for social and content creation and distribution

• Continuously improve the performance of content by analyzing data insights and implementing necessary adjustments

WHO YOU ARE

• An independent thinker with a passion for discovering and curating compelling stories

• A strategic thinker and tactical doer

• Exceptional attention to detail, great writer, and proven project management skills

• Bias for action and ability to execute quickly while juggling multiple deliverables 

• Strong understanding of modern marketing principles and best practices

• Experienced working with senior executives, a cross-functional collaborator, and team leader

• A deep interest in AI and how it will impact every business across the planet

• Adaptable and flexible - comfortable in fast-paced environments with a demonstrated ability to effectively managing time and prioritizing tasks even amidst ambiguity.

• No ego - everyone pitches in to get the job done, even if it isn't in this JD

• A "make it happen" mindset

Required Skills:

• BA/BS degree or equivalent

• 12+ years total experience in Content Marketing and or Communications experience

• 3+ years of leadership experience

• Excellent communications skills, both written and verbal, with the ability to articulate complex topics clearly

• Expertise in both traditional and emerging media and channels

• Proficient in adapting to new technologies like AI and immersive media

• Deep understanding of content dynamics across various media types, including images, video, and audio

• Expertise in developing and driving content strategies, with a focus on evolving a single narrative across multiple channels and audiences

• Executive presence and proven ability to influence cross-functional teams.

• Familiarity working with Content Management Systems (CMS) such as Drupal to publish and organize content

• Expertise in operational analytics with an ability to track performance and apply data-driven decision-making

• Proficiency with design software including Adobe Photoshop or Premiere Pro to create visually appealing images, videos and graphics that enhance your content

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 2 days per week, with a focus on Tuesdays and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

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