Team Manager II, Program Manager
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
In this Manager, Technical Program Management role you will lead and mentor a team of TPMs who partner closely with our Product and Engineering leadership to execute on our next-gen products and features with the goal to continue to be a leader in the intelligent content management marketplace. You will also drive critical, cross-functional initiatives in partnership with business and technology stakeholders spanning multiple organizations. You see your programs (and the programs of your team) through from inception to the hands of the customer, ensuring effective communication and timely, high-quality delivery.
WHAT YOU'LL DO
- Lead, mentor and coach a team of 6-8 Technical Program Managers
- Ensure the successful delivery of strategic initiatives/programs with consistent, high quality results
- Leverage your wide-ranging experience to support and guide the team
- You must be proactive, flexible, have a passion for technology, and able to succeed within an open and collaborative environment.
- Partner with leadership to identify, advocate and solve for continuous process improvement for cross functional delivery.
- Drive Product and Engineering efficiency and adaptability through organizational change management
- Lead planning, execution, and delivery of a portfolio of cross-functional programs
- Build holistic plans incorporating dependencies, key deliverables and milestones, and risk mitigation to ensure a strong foundation for programs.
- Drive all aspects of program management (planning, data gathering, analysis, communication, risk management and mitigation, status tracking and reporting, implementation, monitoring, execution, and release) to successfully carry out the initiative/program.
- Bring clarity to programs and initiatives when faced with ambiguous goals
- Influence and collaborate across organizations including engineering, product, security, legal, compliance, finance, go-to-market, and more to effectively build commitment with delivery teams, negotiate competing requirements, ensure alignment and program progress, and improve processes.
- Effectively communicate program plans as well as risks and issues to all stakeholders.
WHO YOU ARE
- You are an experienced Manager in Technical Program Management with the following preferred skills:
- 10+ years overall experience in a technology field
- 7+ years experience in program management driving complex, large cross functional multi-year technical programs
- 3+ years of experience leading, coaching and mentoring Technical Program Managers (TPMs)
- Expertise within Enterprise SaaS
- 2+ years experience in software development, QA/QE, application/infrastructure support, IT
- You enjoy building, mentoring and coaching a high performing team
- You're a strategic thinker who can quickly understand business and technical objectives and implications
- You have experience partnering with product and engineering leaders to set and drive strategy
- You bring an analytical perspective to problem-solving and negotiating cross-functionally and at an executive level
- You have strong technical aptitude and extensive experience in software/system design and development methodologies (including Agile, Waterfall, Hybrid) and program management tools including but not limited to Confluence, Jira, Smartsheet
- You are execution focused and constantly driven to deliver results. A passion for all things cloud is, of course, also a big advantage!
- You have experience in infrastructure program development and steering cloud migration programs such as Amazon Web Services, Azure, or Google Cloud Platform
- You have excellent oral and written communication with a strong ability to influence and partner with stakeholders across multiple organizations to ensure alignment, mitigate risks, manage competing priorities, and allocate resources
- You exhibit independent, critical thinking to navigate through ambiguity from a vague problem to a detailed solution.
- Self-motivated and proactive with a proven ability to adapt well in a fast paced tech company and collaborate closely with teams on different operating cadences.
- Detail-oriented and able to understand the bigger picture by using your technical expertise and problem solving abilities to prioritize and manage key challenges.
- B.S. or M.S. in a technical discipline
- We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week, with a focus on Tuesdays, Wednesdays, and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.
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United States Pay Range
$187,000 - $233,500 USD
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