AI Education Content Lead

WHAT IS BOX? 

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

Businesses everywhere are racing to understand how AI and secure content management can change how they work. Box serves developers, product owners, IT leaders, and business teams who need practical, credible guidance to implement AI in real workflows.

We're looking for an AI educator who can translate complex technical concepts into high-impact educational content — and produce the content yourself.

This isn't a traditional video production role or a curriculum design position. We need someone who deeply understands AI technology, can identify what enterprises need to learn right now, and has the hands-on production skills to create and ship educational content fast. You'll be a voice and face of Box's AI educational content, building credibility with technical audiences while making complex topics accessible.

As the AI Education Content Lead, you'll own both the "what" and the "how" of our educational content: deciding what topics matter most, developing the teaching approach, and executing the full production cycle yourself (scripting, presenting, editing, publishing, optimizing). This is a rare opportunity to shape how enterprises learn about AI, with creative freedom and significant impact on Box's market position.

WHAT YOU'LL DO

Lead AI Education Content Creation & Execution

• Identify the AI topics that enterprise audiences need to understand right now — tracking developments in LLMs, RAG architectures, vector databases, agentic workflows, and emerging AI patterns

• Translate complex technical concepts (embeddings, retrieval systems, prompt engineering, AI security) into clear, practical guidance for developers, product teams, and business leaders

• Determine the right teaching approach for each topic: when to use step-by-step tutorials vs. conceptual explainers vs. use-case walkthroughs

• Interview Box engineers, product managers, and customers to extract technical insights and real-world implementation patterns

• Stay ahead of the AI ecosystem and identify white space where Box can provide unique educational value

Produce & Distribute Content Independently

• Own the full production cycle: script, record (screen capture, voiceover, and on-camera presentation), edit, and publish educational videos

• Present technical content on camera with clarity and energy, making complex topics engaging and accessible

• Move from concept to published video quickly (typically within a week), working with cross-functional partners when needed

• Package and optimize content for YouTube, LinkedIn, and Box channels (titles, thumbnails, descriptions, tags)

• Build educational video series that progressively build audience knowledge

Measure Impact & Iterate

• Define success metrics: view completion rates, engagement depth, downstream activation, audience feedback, and search performance

• Analyze retention curves, drop-off points, and viewer behavior to continuously improve content effectiveness

• Collaborate with Brand, Design, Product Marketing, and Campaigns teams to integrate educational content into broader go-to-market strategies

• Test different formats, lengths, and teaching approaches based on data

WHO YOU ARE

Required

• Deep understanding of AI/ML concepts — you can explain how LLMs work, what RAG systems do, how embeddings enable semantic search, what vector databases are for, and how agentic workflows differ from traditional AI

• 3+ years creating technical or educational content for developer, enterprise, or technical audiences (videos, tutorials, documentation, courses, or articles)

• Demonstrated ability to teach complex technical topics clearly — portfolio showing 3-5 examples where you've translated difficult concepts into accessible learning experiences

• Self-sufficient video production skills — comfortable scripting, recording (screen capture and voiceover minimum), editing, and publishing content independently. Proficiency in editing software (Premiere, Final Cut, DaVinci Resolve, or similar) and screen recording tools

• Strong technical curiosity — you actively follow AI research, experiment with new models and tools, and understand how enterprises are implementing AI

• Data-driven approach — comfortable defining metrics, analyzing performance, and iterating based on what works

• Excellent communication and storytelling skills — both written (scripting) and verbal (presenting)

• Bias toward action — you ship quickly and iterate rather than waiting for perfect

• Presence on camera - you are comfortable and engaging on camera

Nice to Have

• Background in software engineering, data science, or AI/ML

• Motion graphics skills (After Effects, DaVinci Resolve, Apple Motion)

• YouTube SEO, analytics, and content optimization experience

• Previous experience creating content for B2B SaaS or enterprise audiences

• Built a following or audience in the AI/tech space

WHAT SUCCESS LOOKS LIKE IN THIS ROLE

• Box's educational content ranks highly for key AI implementation topics and becomes a trusted resource for our audiences
• You consistently ship high-quality educational content that performs well on engagement and completion metrics
• Box becomes a recognized voice in enterprise AI education, building credibility with technical audiences
• Technical audiences (developers, architects, product teams) view Box content as practical, credible, and valuable
• Internal teams actively seek your partnership to explain new AI features and use cases

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week, with a focus on Tuesdays, Wednesdays, and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.

 

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.