Business Analyst 1

Bellevue, WA

Who is Blueprint?

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun.

What does Blueprint do?

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.

Why Blueprint?

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint.

In this Role

In this position, you will work as part of a global team focused on driving enterprise security usage and supporting growth initiatives. You will partner with data owners, usage stakeholders, and cross-functional teams to investigate issues, analyze data, and provide insights that enable business decisions. The role offers a unique opportunity to work in a consulting-style environment within a large organization—balancing strategic problem-solving with hands-on data analytics.

Responsibilities

  • Investigate, triage, and resolve metric-related issues, escalating to engineering or other partners when necessary.

  • Act as a point of contact for escalations, managing SLAs, tracking progress, and ensuring clear communication until closure.

  • Host office hours to engage with stakeholders, identify challenges, and route issues to the right resolution path.

  • Maintain educational and reference materials such as metric decks, FAQs, and internal documentation to reduce repetitive escalations.

  • Create visibility into the types and status of usage telemetry issues, summarizing trends and driving root-cause analysis when appropriate.

  • Partner with stakeholders to identify opportunities for proactive communications, training, or process improvements that reduce issue volume.

  • Where access is available, query telemetry data to understand usage and licensing positions, helping accelerate issue resolution.

  • Build and maintain strong relationships across upstream and downstream stakeholders, including product, commerce, and finance teams, to ensure alignment in resolving telemetry challenges.

Required Qualifications

  • 2+ years of professional experience working with and analyzing data in Excel, including formulas, VLOOKUP, and other advanced functionality.

  • 2+ years of experience building Power BI reports and visualizations.

  • Experience managing escalations, meeting deadlines, and monitoring progress against SLAs.

  • Strong communication skills and ability to manage multiple priorities across stakeholders.

Preferred Qualifications

  • Experience working with global field teams and business stakeholders in a complex enterprise environment.

  • Familiarity with querying product telemetry data and interpreting usage metrics.

  • Knowledge of enterprise security solutions or related technologies.

Salary Range

Pay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic based ranges for Washington state: $21 - $25 USD/hourly. The salary/wage and job title for this opening will be based on the selected candidate’s qualifications and experience and may be outside this range.

Equal Opportunity Employer

Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.

If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com

Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes:

  • Medical, dental, and vision coverage
  • Flexible Spending Account
  • 401k program
  • Competitive PTO offerings
  • Parental Leave
  • Opportunities for professional growth and development

Location: Remote, preferably in the Greater Seattle, WA area.

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