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Account Supervisor, Communications

Nashville, TN or Boca Raton, FL

Reports to: Vice President, Communications
Years Experience: 5-7 Years
Department: Communications
Location: Nashville, TN or Boca Raton, FL

The Position:

As an Account Supervisor (AS), you are a strategic communicator and trusted client partner who leads the day-to-day direction of account work. You contribute to the development and execution of integrated external and internal communications strategies for top healthcare brands, balancing proactive storytelling with responsive reputation protection.

The AS is an exceptional writer and counselor who understands how to integrate earned media, thought leadership, executive visibility, positioning, stakeholder engagement and internal communications to build and protect reputations. 

You serve as the day-to-day account lead — guiding client agendas, shaping plans and leading conversations — while mentoring junior colleagues and ensuring work is delivered with precision and impact.

The Responsibilities:

Includes, but not limited to the following:

  • Lead the development and execution of integrated communications strategies including earned media, thought leadership, executive visibility, positioning, stakeholder engagement and internal communications.
  • Guide proactive media relations efforts by shaping narratives, cultivating relationships with reporters and editors, and ensuring meaningful coverage that advances client positioning.
  • Provide strategic counsel to clients, addressing current issues and anticipating future challenges with a clear and informed point of view.
  • Direct reputation protection initiatives including issues and crisis planning, scenario planning, playbooks, training and response support.
  • Serve as the day-to-day lead on client accounts: running agendas, guiding discussions and managing relationships.
  • Draft strategic client-ready materials including communications plans, media strategies, executive messaging and reactive statements.
  • Identify and support organic growth opportunities that align with client goals and communications strategies.
  • Coach and mentor junior team members, building their skills in proactive media relations, client counsel and integrated communications execution.
  • Collaborate across teams and disciplines to deliver integrated, creative and high-quality communications programs.

The Essentials:

  • 5–7 years of agency or in-house communications experience; healthcare strongly preferred.
  • Demonstrated success leading external and internal communications strategies, including earned media and executive visibility.
  • Proven ability to counsel clients on proactive communications as well as issues and crisis response.
  • Strong writing, presentation and storytelling skills across formats.
  • Excellent interpersonal skills with the ability to build relationships quickly both internally and externally.
  • Superior organizational skills, attention to detail and ability to anticipate client needs.
  • Experience managing projects, budgets and vendor relationships preferred.
  • Collaborative, solutions-oriented mindset with a track record of mentoring junior colleagues.
  • Discretion in handling sensitive and confidential information.
  • Ability to travel as needed.

The Vision:

BPD is a marketing services firm that delivers the future to healthcare’s leading brands. We provide fully integrated solutions – branding, marketing, communications and business consulting – which are technology-enabled, AI-infused, and supported by our proprietary data platform. All to ignite greatness in our clients and bring better health
to more people. Our clients range from the largest health systems to prestigious academic medical centers to leading healthcare innovators. For more information on BPD, visit www.bpdhealthcare.com.

 

Unified BPD unites our diverse backgrounds and perspectives into a stronger collective—one that fosters a more inclusive, impactful future for our people, our clients, and healthcare as a whole. Guided by ongoing reflection and learning, we respect every race, ethnicity, gender expression, sexual identity, ability, and life experience.

As BPDerrrs, we:

  • Celebrate and value what makes each of us unique;
  • Unite around our shared purpose to ignite greatness in those we serve and, by extension, help them improve the health to the communities they serve;
  • Lead through inclusive work that authentically connects with all consumers and champions health equity for all
  • Lean into honest dialogue, acknowledging that building a diverse workforce, fostering belonging, and creating the best, most inclusive work for our clients and their communities is an ongoing journey.

This commitment ignites our organization’s greatness and grounds the brilliant work we do for our clients and communities.

 

BPD is proud to be an Equal Opportunity employer. BPD recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status, or citizenship status.

 

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