Job Application for Analyst, Sales Operations at Braeburn

Reports to: Senior Director, Sales Operations

Location: Hybrid

Company Overview:

Braeburn is dedicated to delivering solutions for people living with the serious consequences of opioid use disorder. At Braeburn, we challenge the status quo and champion transformation of the management of opioid use disorder (OUD) by partnering with the community to create a world where every person with OUD gets the best possible care and opportunity to reach their full potential. Our shared commitment to innovation on behalf of patients enables us to help people with OUD begin and sustain recovery.

At Braeburn, there are opportunities to contribute to our purpose every day. We value authenticity and strive to amplify all voices. Our culture empowers everyone to be successful and unleashes our full potential.

Position Summary:

Reporting to the Sr. Director, Sales Operations, the Sales Operations Analyst will be responsible for day-to-day Sales Operations support, including but not limited to Salesforce Customer Relationship Management (CRM), customer master, roster management, data analysis, reporting, targeting and call planning, and incentive compensation.

The individual in this role must exercise sound judgment and ensure integrity and compliance with all Braeburn policies and Braeburn Code of Conduct.

Specific Duties:

Manage customer master change requests.
Ensure data quality and integrity within Salesforce CRM and other systems and that customer data is kept up-to-date and aligned with sales strategies and initiatives.
Maintain sales rosters.
Support Sales Operations initiatives, including but not limited to, sales meetings and communications, budget planning and reporting, customer inquiries.
Create standard and ad hoc reports and analyses to provide actionable insights.
Investigate and resolve field inquiries promptly and effectively.
Assist with onboarding and training new sales team members and provide ongoing education on Sales Operations topics.
Partner with and support first-line managers and their teams to achieve operational excellence.
Collaborate effectively across all Braeburn cross-functional teams.

Skills:

Essential: Strong Excel and Power Point skills.
Preferred: Working knowledge of Salesforce.com, SQL (Structured Query Language), and Business Analytics tools (i.e., Amazon QuickSight, Tableau, Power BI, Qlik).
Strong organizational, communication, presentation, and planning skills.
Strong self-awareness, work ethic, problem-solving skills, commitment to excellence and openness to feedback.
Strong ethical behavior and commitment to compliance.
Ability to thrive in a dynamic, accountable start-up environment.
Strong attention to detail and follow-through.
Self-starter. Proactive in nature, actively participates and self-motivated.

Education/Experience:

Bachelor's degree required.
1+ years of pharmaceutical Sales Operations, Sales Planning, or similar experience.
Demonstrated ability to analyze data, identify operational needs, and implement improvements.
Experience with supporting CRM, reporting, and Master Data Management (MDM) systems.
Experience with pharmaceutical syndicated data (i.e., IQVIA, Symphony Health, Specialty Pharmacies, Specialty Distributors).
Experience in a start-up environment a plus.

Braeburn is committed to ensuring equal employment opportunity for all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, military/veteran status, age, disability, or any other category/characteristic protected by law (collectively, "Protected Categories"). In fact, we encourage all underrepresented backgrounds to apply for any open job positions with the company.

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I understand that completion of this application does not obligate Braeburn to hire me or offer me employment. I certify that my answers are true, accurate, and complete to the best of my knowledge, I understand that any falsification, misrepresentation, or omission of any facts in my application, resume, or any other accompanying or required material, or during any interviews, can be justification for refusal of employment, or immediate termination of employment, regardless of when and how discovered. I understand that this employment application is not a contract of employment. I understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either Braeburn or me. I understand that any oral or written statement to the contrary are hereby expressly disavowed and should not be relied upon by any prospective or existing employee. If hired, I agree to comply with all applicable laws and abide by the rules and regulations of Braeburn as issued from time to time. Braeburn may, at its sole discretion, hold in abeyance or revoke, amend or modify, abridge or change any benefit, policy, practice, condition or process affecting its employees. Any offer of employment I may receive from Braeburn is contingent upon my successful completion of the Company’s pre-employment screening process, including the receipt by Braeburn of references that it considers satisfactory. I authorize all of my former employers and those individuals I have listed as professional references to furnish information about my employment, work performance, abilities, and other qualities pertinent to my qualifications for employment, hereby releasing them from any and all liabilities for damages arising from furnishing the requested information. I also affirm that I have not signed any kind of restrictive document creating any obligation to any former employer that would restrict my acceptance of employment with Braeburn in the position I am seeking. I acknowledge that I have read and understand all of the above statements.

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Analyst, Sales Operations

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