Business Lead (Tech)

Brandtech+ (formerly known as OLIVER+) is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, CGI, automation, AI, motion design, and digital/print content. We partner with over 300 clients in 40+ countries and counting. Our focus is to connect clients with high-quality solutions, talent and ambitious opportunities worldwide.  

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Business Lead – Tech
Location: Mumbai (Hybrid working until further notice)

A little bit about the role:

Own growth, delivery, and profitability for Digital C Technology Services. You will build and convert a high-quality pipeline, lead end-to-end RFPs and proposals, orchestrate delivery across cross-functional teams, manage portfolio financials, and develop a high-performing Content Centre of Excellence (COE). The role blends commercial
leadership, program management, and stakeholder influence to position as a trusted tech partner.

What you'll be doing:

• Business development and pipeline management
  -    Develop, execute and maintain the Digital C Technology go-to-market plan; build awareness and generate qualified demand.
  -    Build, qualify, and convert a robust opportunity pipeline across web and digital technology services and offerings.
  -    Creating and maintaining up to date, relevant credentials, capabilities and high-impact case studies. This will be our primary "door opener" strategy.
  -    Run targeted outreach to priority accounts with tailored use cases and proactive pitches.
  -    Create and internal communications forum and plan to encompass people development, organic growth opportunities and status updates with the relevant stakeholders
  -    Establish central pipeline tracking, set the KPIs for the business unit and run monthly performance reviews vs OKRs.

• Stakeholder collaboration, RFPs, and proposals
  -    Act as central owner for inbound opportunities: qualify direct requests, credential- driven leads, and innovation/POC-driven leads; run Go/No-Go.
  -    Lead the end-to-end proposal lifecycle: kick-offs, strategy, timelines, ownership, inputs, quality, and on-time submission.
  -    Author compelling content (executive summaries, solution narratives) and coordinate accurate technical/commercial sections with SMEs.
  -    Ensure custom, client-first proposals; avoid generic responses; uphold tone, quality, and compliance.
  -    Align with Business Leads, Technical Architects, Delivery Managers, and Finance to validate feasibility, commercials, and delivery model.

• End-to-end project and program delivery
  -    Translate briefs into delivery blueprints: scope, resourcing, milestones, timelines, cost.
  -    Secure POs prior to work; maintain accurate project data and codes in systems of record.
  -    Drive daily/weekly execution rituals; remove blockers; enforce internal QA before client review.
  -    Lead proactive, clear stakeholder communications and status reporting; manage revisions to avoid scope creep.
  -    Anticipate and manage risks; own escalations and resolutions.
  -    Close well: complete handovers, asset delivery, billing, and gather CSAT to drive continuous improvement.

• Financial management and revenue tracking
  -    Own portfolio financials: forecasting, phasing, tracking, and reconciliation across Project Revenue, Web COE revenue, and Dedicated revenue.
  -    Run weekly bank C stretch, month-end reconciliation with Finance, and monthly business reviews with leadership.
  -    Hit profitability targets; manage margin drivers (3rd-party and direct labor costs); ensure correct time logging and OMG data hygiene.
  -    Enforce financial discipline: zero uncharged scope creep, zero PO exposure, zero overburn, complete and timely billing.
  -    Apply structured projection processes for both dedicated and project revenues.

• Team leadership and development
  -    Build and scale the Content Centre of Excellence (COE) for content management, migrations, and web COE delivery.
  -    Define roles, KPIs, and operating rhythms; ensure skill-to-project alignment and team realignment as needs evolve.
  -    Upskill teams on Generative AI, reduce vendor dependency, and propagate best practices via playbooks.
  -    Coach PMs and specialists; maintain a lean, flexible team model in partnership with Delivery leadership.

What you'll need: 

-    15+ years in digital/technology services, consulting, or agency environments with combined experience in business development, solutioning/proposals, and program delivery.
-    Proven ownership of RFPs/proposals and multi-million pipeline conversion; strong commercial acumen and PCL literacy.
-    Hands-on program/project management in web builds, content
management/migrations, and/or marketing technology; familiarity with AI chatbots and QA automation a plus.
-    Exceptional written communication and storytelling for executive audiences; confident presenter and facilitator.
-    Strong financial rigor: forecasting, margin management, time/cost control, billing governance.
-    Bachelor’s degree in business, engineering, technology, or related; MBA, PMP/Prince2/Agile certifications are advantageous.
 
Skills and competencies:

-    Strategic planning and GTM execution
-    Stakeholder influence and executive communication
-    Solution design and proposal writing
-    Delivery excellence and risk management
-    Data-driven forecasting and decision making
-    Negotiation and commercial stewardship
-    People leadership, coaching, and upskilling (incl. GenAI)

What success looks like:

-    A predictable, growing pipeline with clear win strategies and high conversion.
-    Flawless proposals that are bespoke, commercially sound, and delivered on time.
-    Programs delivered on brief, on time, on budget, with strong CSAT.
-    Portfolio meeting revenue and margin targets with disciplined financial hygiene.
-    A scalable COE that improves speed, quality, and efficiency across markets.

Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what’s possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused  to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations   
 

Brandtech+, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.   

Brandtech+ has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.'