Airport Learning Facilitator
Working at Breeze Airways is an exciting endeavor and a serious commitment to bring “The World’s Nicest Airline” to life. We work cross-functionally with truly awesome Team Members to deliver on our mission: “To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness.”
Breeze is Hiring - Join us!
The Airport Learning Facilitator is responsible for designing, delivering, and evaluating learning programs to ensure that team members and business partners meet operational and compliance standards. This role focuses on onboarding, skill development, and continuous improvement initiatives, providing hands-on support to ensure learning aligns with company values, regulatory requirements, and operational objectives.
Here's what you'll do
- Facilitate interactive learning sessions for Above and Below Wing operations, covering policies, procedures, and guest service standards. Delivering of learning could be done in-person/classroom setting, virtual, or hybrid.
- Assist in the development and enhancement of learning materials in collaboration with the Airport Training Manager and other stakeholders.
- Ensure all learning activities adhere to FAA, TSA, and company regulations.
- Provide real-time feedback and coaching to trainees to reinforce skills and build confidence.
- Accurately document attendance, performance metrics, and certification statuses in the Qualification Training Management System (QTMS).
- Assist with enrollments, course assignments, and troubleshooting issues within the company LMS to ensure smooth learning access and completion.
- Support new station launches and provide on-site learning to Breeze team members and business partners.
- Prepare and maintain learning documentation for audits by internal and external regulatory bodies.
- Gather feedback from trainees and stakeholders to improve learning delivery and content.
- Work with Airport Operations, Policies and Procedures, and Learning teams to align learning initiatives with operational goals.
- Act as a resource and mentor for new team members, fostering a culture of learning and growth
Here's what you'll need to be successful
Minimum Qualifications
- 2+ years of experience in airport operations or training roles
- Proven knowledge of Above and Below Wing processes
- Strong verbal and written communication skills
- Strong facilitation and public speaking skill
- Experience with Learning Management Systems (LMS) for course management and enrollments
- Ability to adapt to varied schedules and operational needs
- Proficiency with Microsoft Office Suite and training management systems
- Willing to travel up to 50%
- Flexible and willing to work outside of business hours if needed
Preferred Qualifications
- Bachelor’s degree in Education, Aviation, or a related field
- Experience using electronic record-keeping systems
- Familiarity with FAA Part 121 regulations
- Previous experience in training program design or facilitation
Skills/Talents
- Passion for teaching and developing others
- Strong organizational and time-management skills
- High attention to detail and commitment to regulatory compliance
- Collaborative mindset with the ability to work across departments
- Alignment with Breeze’s values of Safety, Kindness, Integrity, Ingenuity, and Excellence
Perks of the Job
- Health, Vision and Dental
- Health Savings Account with Breeze Employee Match
- 401K with Breeze Employee Match
- PTO
- Travel on Breeze and other Airlines too!
Breeze Airways provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Breeze Airways will never request your Social Security Number, Driver’s License or Date of Birth on our job postings. Job Postings requesting any or all of this information should be regarded as a scam. To ensure you are applying to an actual Breeze Airways posting, please apply online at www.flybreeze.com then click “Careers” at the bottom of the page.
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