Publications Quality Assurance & Standardization Specialist

Working at Breeze Airways is an exciting endeavor and a serious commitment to bring “The World’s Nicest Airline” to life. We work cross-functionally with truly awesome Team Members to deliver on our mission: “To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness.”

Position Summary - Join us!

The Publications Quality Assurance and Standardization Specialist reports to the Director of Operations / VP of Flight Operations with responsibility for the continuous quality improvement activities, and deployment of quality standards across Flight Operations to ensure the consistency and standardization of processes and procedures to enhance the safety, compliance, and efficiency of Flight Operations.  The Publications Quality Assurance and Standardization Specialist utilizes aviation industry formats and quality conventions to explain complex ideas and concepts in clear and easy to understand language that will enable users to perform specific tasks in specific ways. The Publications Quality Assurance and Standardization specialist is familiar with relevant FAA regulations, advisory materials, and Safety Management System (SMS)

This position requires effective communication across all areas of Operations, including Flight Operations, Technical Operations and Stations

Here's what you'll do

• Analyze the needs of Flight Operations per the General Operations Manual (GOM) and other applicable manuals.
• Analyze the needs of Flight Operations per the General Operations Manual (GOM) and other applicable manuals.
• Oversight and execution of strategic initiatives across Flight Operations and Fleet Programs to ensure consistent and standardized approach to processes and procedures.
• Create, develop, write, and maintain new and existing policies, procedures, and programs under the direction of the manual authorities.
• Edit, standardize, or revise material prepared by other personnel or writers.
• Study data and conduct in-depth interviews with subject matter experts to understand the company’s policies, procedures and programs.
• Work with company auditors to evaluate the performance and effectiveness of the Flight Operations organization, system, related processes, and procedures.
• Ensure supporting data and analysis assistance is provided to responsible departments, as needed, to expedite the corrective action process, including the performance of Safety Risk Assessments.
• Ensure interfaces between functions, departments and manuals are aligned, including as a liaison for compliance initiatives for FAA and General Operations Manual (GOM) updates.
• Cross reference documents, regulations, advisory materials and manuals.
• Liaise with company 119 Management Personnel to ensure alignment with responses and corrective action to regulatory and industry agencies such as FAA, IOSA, DOD, etc.
• Maintain knowledge of revisions to FAA regulations and advisory materials.
• Prepare rough drafts of the publication for review with the subject matter experts.
• Responsible for the quality of materials after publication
• Foster an environment in which quality, safety, and compliance is everyone's concern.
• Perform other duties as assigned by the VP Flight Operations/Director of Operations
• Achieve performance measures and adhere to established standards in conjunction with Breeze Aviation Group Values of Safety, Kindness, Integrity, Ingenuity and Excellence

Here's what you'll need to be successful

Minimum Qualifications

• Must be at least 18 years of age
• Degree in Aerospace or English/Technical Writing or equivalent educational achievement
• Understanding and working knowledge of FAR part 5, 91, and 121
• Understanding and working knowledge of IOSA requirements
• Understanding of Safety Management System (SMS) rules
• At least two (2) years in management or a leadership role
• Must have a valid driver’s license
• Must have authorization to work in the US as defined by the Immigration Reform Act of 1986
• Must be flexible and willing to work, days, nights, weekends, holidays, and overtime if needed.
• Must be willing to support occasional travel, 10%.

Preferred Qualifications

• Five years of aviation experience with at least two years in a technical writing discipline.
• Hold a current, valid Commercial or ATP pilot license.

Skills/Talents

• Writing – Communicating effectively with others in writing, clear and easy to understand language.
• Active Listening – Listening to what other people are saying and asking questions as appropriate.
• Speaking – Talking to others to effectively convey information.
• Information gathering – Knowing how to find information and identifying essential information.
• Information Organization – Finding ways to structure or classify multiple pieces of information.
• Synthesis/Reorganization – Reorganizing information to get a better approach to problems or tasks.
• Active Learning – Working with new material or information to grasp its implications.
• Product Inspection – Inspecting and evaluating the quality of manuals and documents.
• English Language – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Computer literacy – Experienced in MS office and Adobe Acrobat software and able to learn technical manual and documentation software systems.
• Strong presentation skills with the ability to communicate to Leadership.
• Must be able to handle high-stress situations
• Ability to work with fellow Team Members with a variety of personalities
• Ability to multi-task easily
• Exemplifies Breeze’s safety culture, values, and mission.

Perks of the Job

• Health, Vision and Dental
• Health Savings Account with Breeze Employee Match
• 401K with Breeze Employee Match
• PTO
• Travel on Breeze and other Airlines too!

Breeze Airways provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Breeze Airways will never request your Social Security Number, Driver’s License or Date of Birth on our job postings. Job Postings requesting any or all of this information should be regarded as a scam. To ensure you are applying to an actual Breeze Airways posting, please apply online at www.flybreeze.com  then click “Careers” at the bottom of the page.