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VP Inflight

Cottonwood Heights, Utah, United States

Working at Breeze Airways is an exciting endeavor and a serious commitment to bring “The World’s Nicest Airline” to life. We work cross-functionally with truly awesome Team Members to deliver on our mission: “To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness.”

Breeze is hiring- join us!

The Vice President of Inflight reports to our Chief Guest Officer and is responsible for leading & championing a rapidly growing team of Flight Attendants & Inflight Leaders to deliver an industry leading safe & reliable operation This VP is responsible for the overall strategy and vision for Inflight in how Breeze trains and develops Inflight team members to ensure Breeze guests receives a Seriously nice experience & Breeze Flight Attendants & Inflight leaders are set up for success. 

This role will be based at our HDQ in Cottonwood Heights or one of our Breeze bases throughout the system. 

Here's what you'll do

Oversee Safety and Risk Management  

  • Promote a culture of safety by encouraging proactive risk management 
  • Foster an environment where safety is a top priority in all Inflight operations. 
  • Develop a robust Inflight Quality Assurance program to ensure Federal Regulations and internal standards are met or exceeded 

Ensure Regulatory Compliance  

  • Develop and manage a robust Inflight Quality Assurance program to ensure that Federal Aviation Regulations and internal standards and practices are met or exceeded on an ongoing basis  

Drive Operational Excellence  

  • Drive initiatives aimed at enhancing operational efficiencies including turn times while assisting guests during boarding & deplaning 

Drives Culture 

  • Defines, implements and sustains Breeze culture
  • Transforms Breeze values into daily behaviors to drive team member engagement, retention and business performance
  • Foster a Positive inclusive and collaborative environment 

Empower Leadership  

  • Lead and inspire a high-performing team including Inflight Operations, Training & Standards and Inflight Supervisors by cultivating a culture of collaboration, innovation, and excellence
  • Provide guidance and mentorship to support the continuous development and growth of all inflight team members

Build Stakeholder Relations  

  • Build and maintain strong relationships with government agencies
  • Partner with Union leadership to further support shared objectives and resolve differences
  • Collaborate with the Breeze Talent Team to develop and support all aspects of Flight Attendant Recruitment 

Be a Strategic Planner 

  • Establish departmental goals and initiatives then measure the department’s success against them
  • Develop and implement a comprehensive inflight strategy that aligns with the airline’s overall business objectives

Continuously Improve  

  • Collaborate with all operational Breeze teams to develop and implement contingency plans that address unforeseen disruptions and minimize impact on passengers

Technology Driven 

  • Stay informed about emerging technologies and oversee the integration of advanced solutions to support Inflight processes
  • Develop technology solutions to support company and departmental objectives 

Manage Budgets 

  • Develop and manage the Inflight budget, ensuring effective allocation of resources to achieve operational objectives
  • Identify cost-saving opportunities while maintaining safety and service quality

Here's what you'll need to be successful

Minimum Qualifications

  • Bachelor’s degree in a related field or equivalent experience in aviation 
  • 10+ years of progressive leadership experience in an airline leadership role 
  • 5+ years of experience leading large, diverse, and geographically dispersed teams 
  • 5+ Years in an Inflight Leadership Role 
  • Deep knowledge of the airline industry with specific experience leading Inflight operations, standards and training, safety and quality assurance programs and regulatory agencies (FAA, DOT, TSA) 
  • Demonstrated ability to manage large-scale budgets and operational plans 
  • Proven track record of driving operational performance, compliance, and guest service excellence 
  • Experience developing and implementing organizational structure, training programs and change management strategies 
  • High performance orientation, ability to work under pressure, prioritize projects, and adapt in a fast-paced environment 
  • Strong leadership capabilities, with ability to influence and motivate at all levels of the organization 
  • Must possess a valid Passport with the ability to travel unrestricted to/from the United States

Preferred Qualifications

  • Experience in onboard sales and provision 
  • Experience in Inflight policies and procedures, attendance control, Flight Attendant Manual development, Emergency Response and onboard sales program development and management 
  • Experience with international operations and regulatory environments 
  • Knowledge of airline systems (e.g., Navitaire, Gladly) and operational technologies 
  • Bilingual (English/Spanish) 

Skills/Talents

  • Advanced knowledge of all aspects of a Flight Attendant’s role and daily Job Duties  
  • Comprehensive knowledge of the airline industry, including Inflight operations, and common work rules and practices 
  • Excellent knowledge of Federal Aviation Regulations as they relate to Inflight training and operation 
  • Ability to promote positive attitudes and company loyalty 
  • Proven ability to set strategy and deliver results across large, complex operations 
  • Strong interpersonal and communication skills, with ability to collaborate across functions and influence stakeholders  
  • High level of initiative, strong team-building skills, excellent communication and presentation skills 
  • Critical-thinking and problem-solving capabilities to manage complex and high-pressure situations 
  • Commitment to building an engaged, safety-focused, and service-driven culture 
  • Highly organized, detail-oriented, and process-driven, with the ability to manage multiple priorities effectively 
  • Ability to travel frequently and provide on-site leadership across the Breeze network 
  • Exemplifies Breeze’s safety culture, values, and mission 

Perks of the Job

  • Health, Vision and Dental
  • Health Savings Account with Breeze Employee Match
  • 401K with Breeze Employee Match
  • PTO
  • Travel on Breeze and other Airlines too!

Breeze Airways provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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