Laboratory/Pharmacy Technician Assistant

Position: Veterinary Laboratory and Pharmacy Technician 

Our Culture: 

Bridgetown Veterinary Emergency and Referral (BVER) is a 24-hour specialty and emergency animal hospital located in Portland, Oregon. We are committed to providing exceptional patient care through collaboration, innovation, and compassion. Our hospital offers Emergency and Critical Care, Surgery, Internal Medicine, Neurology, Ophthalmology, Radiology, and Urgent Care services. 

Are you passionate about veterinary medicine and thrive in a fast-paced environment? Bridgetown Veterinary Emergency and Referral is seeking a detail-oriented, motivated Laboratory and Pharmacy Technician to join our dedicated team. This position plays a vital role in supporting doctors and clinical staff by ensuring efficient laboratory operations, accurate pharmacy management, and timely diagnostic testing. The ideal candidate is organized, adaptable, and enjoys working collaboratively to provide outstanding patient care.

Schedule:

• Full-time
• 3, 12 hour shifts or 4, 10 hour shifts
• Includes weekends

Responsibilities:  

Laboratory 

• Perform daily, weekly, and monthly maintenance and quality control of all in-house laboratory equipment. 

• Maintain quality control schedules and documentation for all laboratory analyzers. 

• Perform routine laboratory testing, including bloodwork, platelet estimates, urinalysis, fecal analysis, cytology preparation, and other diagnostic procedures. 

• Identify critical laboratory results and promptly communicate them to the attending veterinarian. 

• Troubleshoot laboratory equipment failures, error messages, and unusual test results. 

• Coordinate incoming and outgoing reference laboratory testing, ensuring samples are properly prepared, packaged, documented, and shipped according to laboratory requirements. 

• Maintain the digital laboratory send-out log and ensure all required documentation is completed accurately. 

• Verify that pending laboratory callback communications have been entered into the patient's medical record. 

• Maintain laboratory cleanliness, organization, and appropriate stock levels of laboratory supplies. 

Pharmacy 

• Prepare and dispense medications accurately according to veterinary prescriptions, ensuring correct dosage, labeling, and packaging. 

• Maintain adequate pharmaceutical inventory, monitor expiration dates, rotate stock appropriately, and minimize waste. 

• Adhere to all regulations and hospital policies regarding the handling, storage, and dispensing of veterinary medications, including controlled substances. 

• Maintain accurate medication dispensing records and inventory transactions using Cubex. 

• Complete daily, weekly, and monthly Cubex inventory counts. 

• Monitor inventory levels for pharmaceuticals, laboratory reagents, replacement parts, and other department supplies, and reorder as needed. 

• Communicate with clients regarding prescription medications as directed by the medical team. 

Hospital Support 

• Collaborate with Emergency, ICU, and Specialty services to prioritize laboratory workflow and support timely patient care. 

• Assist with patient discharges during peak workflow periods to improve hospital efficiency. 

• Ensure laboratory charges are entered accurately and diagnostic results are appropriately documented in the medical record. 

• Maintain compliance with hospital Standard Operating Procedures (SOPs), quality assurance standards, and regulatory requirements. 

• Assist with training team members on laboratory workflows, sample handling, and department procedures as appropriate. 

• Contribute to ongoing process improvement initiatives to enhance laboratory and pharmacy efficiency. 

In addition:  

• Flexibility to work additional hours when needed. 

• Ability to prioritize multiple tasks while maintaining attention to detail. 

• Strong organizational and time management skills. 

• Excellent verbal, written, and computer communication skills. 

• Reliable, patient, enthusiastic, and committed to working collaboratively within a team. 

• Ability to remain calm and organized in a fast-paced specialty and emergency hospital environment. 

Skills and Qualifications: 

• Minimum of two years of experience as a veterinary technician or assistant, preferably in an emergency or specialty hospital. 

• Strong understanding of veterinary laboratory procedures and pharmacy operations. 

• Experience with SmartFlow, EzyVet, Cubex, and IDEXX systems is preferred. 

• Excellent communication and interpersonal skills. 

• Demonstrated ability to work independently while collaborating effectively with multiple departments. 

PHYSICAL DEMANDS: 

While performing the duties of this job, the team member is regularly required to talk and hear. Specific vision abilities are required to do this job including close vision. This position requires walking and/or standing for long periods of time, bending, reaching, grasping, and repetitive motions. Must be able to lift up to 30 lbs. unassisted, 75 lbs. with assistance. Must be able to work flexible hours including some holidays, evenings and weekends.  

SUPERVISORY RESPONSIBILITIES: None. 

Benefits:  

• 401(k) with employer match 
• Dental and Vision insurance  
• Short term and long-term disability coverage 
• Employee discount  
• Health insurance with HSA contribution annually 
• Paid time off  
• Professional development assistance 
• And Much More!