Job Application for Client Operations Coordinator (Singapore) at Bridgewater Associates

About Bridgewater

Bridgewater Associates is a premier asset management firm, focused on delivering unique insight and partnership for the most sophisticated global institutional investors.

Our investment process is driven by a tireless pursuit to understand how the world’s markets and economies work — using cutting edge technology to validate and execute on timeless and universal investment principles.

Founded in 1975, we are a community of independent thinkers who share a commitment for excellence. By fostering a culture of openness, transparency, and inclusion, we strive to unlock the most complex questions in investment strategy, management, and corporate culture.

Explore more information about Bridgewater on our website here.

Our Culture

Bridgewater’s unique success is the direct result of our unique way of being. We want an idea meritocracy in which meaningful work and meaningful relationships are pursued through radical truth and radical transparency. We require people to be extremely open, air disagreements, test each other’s logic, and view discovering mistakes and weaknesses as a good thing that leads to improvement and innovation. It is by continually striving together for the highest levels of truth and excellence that we create meaningful work and meaningful relationships. Within this culture, Diversity and Inclusion is a top priority because it is essential to finding the best talent in the world, enabling our idea meritocracy, and creating an environment where all types of people can thrive. We have a full-time team as well as affinity networks that work on these issues - If you would like to learn more, please let your Bridgewater recruiter know.

Explore more information about Bridgewater’s culture on our website here.

About Bridgewater’s Singapore Office

As part of our ongoing partnership in the Asia Pacific region, we opened a Bridgewater office in Singapore in 2022. The initial focus of our Singapore office will be to deepen our ability to partner with our clients and prospective clients in the region. In line with Bridgewater’s overall mission to grow and diversify our business, our strategic goal is to capitalize on growing commercial opportunities in Asia and further deepen our ability to partner with existing institutional clients and drive new market development with prospective advisory and distribution relationships in the region.

About the Client Service Department

The goal of Client Service is to build and grow meaningful relationships with the world’s largest, most sophisticated investors and help prospective clients achieve their goals through high quality return streams and tailored insights. To this end, we deeply understand the global pools of capital, develop strategies to effectively develop relationships, and partner with prospective clients on their most difficult investment and portfolio construction problems. We help our prospective clients broaden their understanding of our investment process, strategies and performance as well as deepen their understanding of financial markets more generally.

About Your Role

As an Associate you’ll help the Client Service Department achieve our mission by ensuring clients receive exceptional service and that your team is achieving its strategic goals. In order to do so, you will be the ‘air traffic controller’ of your team, responsible for a variety of administrative, operational and project management activities, serving around 30 clients. You will help set goals, brainstorm execution, project manage multiple initiatives, coordinate directly with clients and internal stakeholders, be the first point of contact for client requests, and plan meetings, trips and events.

Without the Associate, the team doesn’t run. Associates must be highly organized, detail-oriented, calm under pressure, and great at time management. They must communicate professionally, enjoy problem solving, and thrive in a dynamic, relationship-driven environment.

Interested in learning more about working at Bridgewater? Hear about the experiences of our employees here.

You will drive the following responsibilities:

Partner with your team’s Client Advisor (senior relationship manager) to understand client goals and translate the business plan into an organized operational cadence for the team, including providing administrative and calendar support
Provide high quality and professional client service, acting as the first point of contact for all incoming client inquiries via email or phone
Distill information and synthesize the key points to the team and other relevant, internal stakeholders
Coordinate tasks, activities and collaboration sessions to meet client needs from visualization to scheduling
Drive execution, provide direction, and project manage initiatives across multiple stakeholders
Facilitate synchronization and communication across the team, by tracking and reporting on status of key activities and keeping knowledge repositories up to date (i.e. CRM)
Ensure team and key stakeholders are prepared for all client interactions (i.e. presentations, prep notes, technology)
Coordinate logistics for clients and team, including travel strategy, events and presentation materials
Anticipate and resolve problems efficiently and independently
Work with other teams on projects to improve departmental operations

You will be a click for the role if you:

Are a team player who can learn quickly and who can proactively seek to improve efficiency and quality
Are a ‘big picture’ thinker who is able to focus on the goal at hand, not only tasks
Distill information, prioritize well and summarize key points for senior leaders
Enjoy solving problems using logic and common sense to develop practical solutions
Have the ability to orchestrate and prioritize multiple activities at once while maintaining high quality work
Hold a high standard for excellent client/customer service and desire to help others
Are willing and able to anticipate the needs and concerns of others
Have a preference for interpersonal interactions and are unafraid to engage with others
Value the pursuit of truth and excellence
Demonstrate innate curiosity and a tendency to thrive on learning new things
Are dedicated to self-improvement and improvement of others

Minimum Qualifications

Effective written and oral communication skills with strong attention to detail
A high degree of proficiency in Outlook, PowerPoint, Word and Excel; general comfort with learning and using new software tools
Bachelor’s degree with strong academic record preferred
Experience in financial services or a professional business environment is a plus, though not required
Language requirement: This role communicates regularly with our Westport, CT, US office. Fluency in English and strong written communication skills are required.
Language preferences: Our clients communicate in Mandarin and Malay. The ability to read and converse in Mandarin is preferred. Conversational Malay is a plus.

Physical Requirements:

For most of our roles, Bridgewater offers remote work flexibility, with most employees required to work on campus as their principal work location, a minimum of four days per week. Bridgewater’s Singapore Office is located in the Central Business District.
This role will require occasional communication with our Westport, CT office, which may require you to take calls and/or be responsive to email outside of standard work hours. This may include early morning (7am SGT) or late evening (8-10pm SGT) due to time differences.
Flexibility of working hours is required.

Compensation:

The wage range for this role is S$90,000k-185,000k inclusive of base salary and discretionary bonus. The expected base salary for this role is between 80-90% of this wage range.

Why Choose Bridgewater?

It takes all types to make Bridgewater great. We seek a diverse group of innovative thinkers and push them to engage in rigorous and thoughtful inquiry. We develop people through an honest examination of their abilities and performance, enabling personal growth and professional development. We strive to provide you opportunities that will challenge you and unlock your potential.

One of our core priorities at Bridgewater is to enable our employees to build a great life and career, and we believe our benefits are an important extension of that philosophy. As such, currently Bridgewater offers a competitive suite of benefits.

Explore more information about Bridgewater’s benefits on our website here.

Bridgewater reserves the right to change its current benefits program at any time, in a manner that is consistent with applicable federal and state regulations.

This job description is not a contract and confers no contractual rights, privileges, or benefits on any applicant or potential applicant. Bridgewater has the right to change any and all terms of this job description, including, but not limited to, job responsibilities, qualifications and benefits. Nothing in this job description constitutes an offer or guarantee of employment. Please note that we do not provide immigration sponsorship for this position.

Bridgewater Associates, LP is an Equal Opportunity Employer

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Are you, a relative*, partner, or member of your household: currently employed by, having prior employment history with, and/or having any past or present affiliation** with an: asset management firm, asset management consulting firm, institutional investor (e.g., corporate or public pension fund, sovereign wealth fund/central bank, hedge fund of funds or External-Chief Investment Officer, or money management office of an endowment/foundation/family office), a broker or dealer in a trading or sales capacity, or a service provider or outside partner to Bridgewater (only if you are already aware). *Child, stepchild, grandchild, parent, stepparent, grandparent, spouse, sibling, in-law, domestic partnership, or adoptive relationship **Officially attached to or connected to an organization in volunteer, paid or non-paid, in a substantial or consultative fashion, including serving on the board of directors or governance board

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Bridgewater is an Equal Opportunity Employer. All employment decisions will be made without regard to race, color, creed, religion, ancestry, national origin, age, sex, marital status, civil union status, pregnancy, sexual orientation, transgender status, gender identity or expression, present or past mental disability, learning disability, physical disability, genetic information, military status, veteran status, or any other characteristic protected by law.

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Client Operations Coordinator (Singapore)

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