Job Application for Investor Services Associate, Operations at Bridgewater Associates

About Bridgewater

Bridgewater Associates is a premier asset management firm, focused on delivering unique insight and partnership for the most sophisticated global institutional investors.

Our investment process is driven by a tireless pursuit to understand how the world’s markets and economies work — using cutting edge technology to validate and execute on timeless and universal investment principles.

Founded in 1975, we are a community of independent thinkers who share a commitment for excellence. By fostering a culture of openness, transparency, and inclusion, we strive to unlock the most complex questions in investment strategy, management, and corporate culture.

Explore more information about Bridgewater on our website here.

Our Culture

Our culture is tied to our mission, which is to understand how the world’s markets and economies work, and to translate that into world-class investment performance. This requires an extraordinary team, defined by the best individuals and the best portfolio of people, operating in an idea meritocracy. In this, we are uncompromising on our shared values of excellence, truth, integrity, humility, and courage. Our aspiration of a vibrant idea meritocracy requires diversity of thought – this comes from diversity of background, identity, experience, and so much more. We pursue inclusion because it’s how we unlock the power of that diversity and make sure the best ideas get heard. To sustain this way of being through lots of years and lots of circumstances, we invest in meaningful work and meaningful relationships – the purpose and joy that comes from tackling something challenging and worthy, alongside people who make us better versions of ourselves.

About the Operations Department

The goal of the Operations Department is to enable Bridgewater's ongoing investment engine and client requirements by proactively driving solutions through effective management of people, processes, and partners. Overall responsibilities include:

Trade life cycle support (e.g. trade confirmation, collateral, reconciliation, etc.)
Fund and Investor services (e.g. capital flows, various investor reporting, etc.)
Fund Accounting (e.g. pricing & valuation, books and records, etc.)
On & off-boarding and maintenance of investor accounts, trading and settlement counterparties, as well as fund launches, new markets & instruments
Tax, Audit, and regulatory & compliance support for BW, its funds, and clients
Driving industry leading back-office solutions and engaging in thought leadership and strategic partnerships with internal and external stakeholders to shape key outcomes (e.g., BW Front Office, partners)

Bridgewater has grown over our 50 years, transforming from an investment boutique to a leading global institutional asset manager. To manage this excellently, Bridgewater places explicit focus on evolving our world-class investment and support infrastructure inclusive of utilizing external partners for key processes. Operations, as a mission-critical department, is constantly evolving the ways in which it meets its goals and responsibilities. Bridgewater operates a best-in-class “tri-party model” that enables us to remain responsible for investment management and oversight of our back office, while also taking advantage of the independent processes and technology of two strategic partners who are industry leaders in this space.

Position Summary:

The role of Investor Services Associates in Operations is comprised of (1) monitoring and managing the deliverables and performance of outsource providers, (2) operating internal processes and procedures and (3) improving and evolving both (e.g. participating in initiatives enabling support of new products, markets, and unique investor requirements, enhancing processes and controls, etc.).

One of the key advantages of the role of the Investor Services Associate as compared to a traditional Investor Services role is that our Associates are developed more as “generalists” who can understand the end-to-end processes, as opposed to being specialists in a particular product or process.

We are seeking motivated, agile, and results-oriented people to be part of the team critical to enabling Bridgewater to implement new investment ideas rapidly and meet the increasingly sophisticated needs of our clients.

Responsibilities would include:

Provide Quality Control oversight of Outsource partners to ensure mission-critical Investor Services responsibilities are met including excellent escalating and troubleshooting of problems
Produce various internal and external reporting, including but not limited to client, regulatory, risk & control and management metrics
Act as liaison between outsource partner(s) and internal BW departments (e.g. client service, legal, investment engine) for queries and on various projects and initiatives such as a new fund launch
Identify problems and inefficiencies with various process and develop and implement solutions (e.g. streamline redundant processes, automate controls & reports, etc.)
Contribute towards training, testing, and certification of other Associates over time to ensure a high level of cross-training and fungibility

Minimum Qualifications

Bachelor’s degree, demonstrating a strong academic record from a competitive school
2-7 years’ relevant experience in Investor Services, in a financial services or legal setting (e.g. hedge fund, investment banking, hedge fund administration, private equity, corporate law firm focused on asset management advisory)
Strong skills in relevant software applications, particularly Excel, SharePoint, PowerPoint. Data manipulation and coding skills are also valuable (e.g. pivot tables, macros, VBA, SQL, “R”, etc.)
Strong sense of personal responsibility, ownership mentality, reliability, results-orientation
Excellent ability to detect and trouble-shoot problems, logical reasoning, and common sense
Process orientation (ability to both follow and streamline machines)
Strong Communication, interpersonal and customer service skills, including the ability to hold others accountable
Learning agility and flexibility to keep up with what can be an uncertain and/or changing environment

Physical Requirements

This role will follow a hybrid schedule, with an onsite requirement of four days per week at our Westport, CT campus.

Compensation

The wage range for this role is $110,000 - $175,000 inclusive of base salary and discretionary target bonus. The expected base salary for this role is between 80% - 90% of this wage range.

Why Choose Bridgewater?

It takes all types to make Bridgewater great. We seek a diverse group of innovative thinkers and push them to engage in rigorous and thoughtful inquiry. We develop people through an honest examination of their abilities and performance, enabling personal growth and professional development. We strive to provide you opportunities that will challenge you and unlock your potential.

One of our core priorities at Bridgewater is to enable our employees to build a great life and career, and we believe our benefits are an important extension of that philosophy. As such, currently Bridgewater offers a competitive suite of benefits.

Explore more information about Bridgewater’s benefits on our website here.

Bridgewater reserves the right to change its current benefits program at any time, in a manner that is consistent with applicable federal and state regulations.

This job description is not a contract and confers no contractual rights, privileges, or benefits on any applicant or potential applicant. Bridgewater has the right to change any and all terms of this job description, including, but not limited to, job responsibilities, qualifications and benefits. Nothing in this job description constitutes an offer or guarantee of employment. Please note that we do not provide immigration sponsorship for this position.

Bridgewater Associates, LP is an Equal Opportunity Employer

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Investor Services Associate, Operations

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