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Revenue Operations Associate, Marketing

New York

The Opportunity

Brightflag is looking for a data-driven and tech-savvy marketing operations professional to help our GTM team drive continued growth. This person will be the backbone of our marketing operation, removing friction, providing visibility into inputs relative to results, and supporting continued effective scaling. The Revenue Operations Associate, Marketing will be responsible for ensuring the effective execution and measurement of our marketing campaigns. This includes managing our marketing database and providing the marketing and sales development teams with the information they need to plan and execute effectively on campaigns. They will report directly to the Director, Revenue Operations and work closely with the Marketing team.

 

What You Will Be Doing

  • Aligning marketing operations priorities with marketing business objectives
  • Owning end-to-end operational support for our marketing campaigns, including list building and segmentation, database management, automation setup, and measuring results.
  • Owning marketing reporting, including defining and implementing reporting and dashboards to effectively measure marketing performance; provide insights based on reporting findings
  • “Control room” for trade shows and in-person events; Ensuring that our teams are best equipped to be effective at generating pipeline and meeting with customers, including managing  pre-, during, and post- event lead lists, outreach, and capturing conversation notes (note: does not require travel to events)
  • Implementing a program to ensure we have coverage of our TAM in our database on an ongoing basis, including sourcing net-new contacts and accounts in our ICP to grow our marketable database, and managing duplicate records
  • Help SDRs and AEs prioritize their outreach by creating mechanisms to flag high-intent, high-engagement contacts and accounts
  • Maintaining our marketing automation instance (Hubspot) including but not limited to all workflows, lists, forms, and connected apps, plus sync with CRM (Salesforce)
  • Owning lead scoring and routing to ensure leads and target accounts are actioned by the right person at the right time

 

Skills & Experience

To be successful in the role, you need:

  • 2+ years of work experience, with 1+ years in a marketing, marketing operations, revenue operations role  or similar
  • Excellent organizational and project management skills; keen attention to detail
  • Experience using MarTech; we use Hubspot, Salesforce, and Gong for pipeline management
  • Understanding of mid-market/enterprise SaaS sales motions and marketing best practices
  • Analytical skills and problem solving capabilities
  • Tech-savvy - able to understand system architecture
  • You thrive in high-tech, fast-paced environments and love using automation, data, and AI to drive better outcomes
  • Learning mentality, always looking to improve the way we are doing things
  • Experience using GenAI tools like ChatGPT in a business setting
  • Excel skills to Intermediate level

 

 

Life @ Brightflag

We’re growing fast and so is the experience we can offer you:

  • A huge opportunity to make a real impact, to shape what we do and where we are going.
  • The exposure and challenge you need to learn, grow and progress your career in a rapidly growing scale-up.
  • Complex technical and business problems to solve and the trust and autonomy you need to go and solve them.
  • A sound, helpful team, in a friendly, values-driven and inclusive environment.
  • Salary range: $100-$105k plus 10% bonus
  • Share options.
  • 20 days PTO + 4 company ‘Reset’ days throughout the year.
  • Comprehensive health insurance, life insurance and long term illness/income protection.
  • Learning subsidy of $2,200 annually, to spend as you wish, plus study and examination leave where applicable. Our ‘bookworm’ program also enables you to order a book a month.. on us!
  • Wellbeing program & stipend.
  • Home office set-up supports.

We are a diverse and inclusive bunch of people. We welcome diverse perspectives and people who make every day count and strive for constant improvement. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. 

 

Location & Eligibility

This role is hybrid, based in New York city. We expect you to be in the office 3 days per week.

Your time is valuable. To help with your application, we advise that regrettably we cannot offer work permit sponsorship/ self sponsorship for this role. 

 

About Brightflag

Hello, We’re Brightflag - one of the fastest-growing tech startups in the legal world - we’re on a mission to transform legal operations. Our patented AI-powered software combined with a best-in-class Customer Success team empowers corporate legal teams to do better, no matter the starting point. Our SaaS platform was the first to apply artificial intelligence and machine learning to legal operations management and has invested more than 100,000+ hours in its development. Using Brightflag, corporate legal teams achieve visibility into their operations, streamline internal workflows, and engage with outside counsel more efficiently. You can learn more about Brightflag Here.

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When you apply to a job on this site, the personal information ("personal data") contained in your application will be collected by Shine Analytics Limited (t/a “Brightflag”), which is located at 12 Camden Row, Dublin 8, Ireland and can be contacted by emailing people@brightflag.com

Your personal data will be processed by Brightflag for the purposes of managing our recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes. Brightflag carries out this processing for its legitimate interest to offer employment/hire candidates that have the skills and qualities of the Brightflag ethos.   We consider your privacy and data protection rights when we pursue our legitimate interests and ensure that the way our recruitment process works doesn't unfairly impact on those rights.  

Your personal data will be shared with Brightflag's recruitment team and managers and is stored on our servers in Ireland. It will also be disclosed to Greenhouse Software, Inc., our cloud services provider located in the United States of America which is engaged by Brightflag to help manage our recruitment and hiring process.  Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards the standard contractual clauses. You can obtain a copy of the standard contractual clauses by contacting us at dpo@Brightflag.com.   

Data Retention: If you are hired by Brightflag, your personal data will be retained for as long as you are an employee of Brightflag (plus a reasonable period of time after your employment ends). If you are not hired by Brightflag, your personal data will be retained as necessary for the purpose of dealing with any legal matters that may arise.  In the case of EU candidates your personal data will be held for this purpose for 12 months.  Separately, we will retain your personal data for 24 months for our legitimate interests for the assessment of future employment opportunities we might have for you.  You can of course request that we do not hold your data for the purpose of assessing future roles for you by emailing us at people@brightflag.com.

You can access, rectify, erase, restrict or export your personal data at any time by emailing us at dpo@Brightflag.com. You can also object to our processing of your personal data at any time. This will be carried out in line with Brightflag’s legal requirements as set out above. 

You can contact our Data Protection Officer with requests or concerns at dpo@brightflag.com. If you are unsatisfied with the response you have the right to lodge a complaint with your supervisory authority.