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SDR Manager

New York

Sales Development Manager

The Opportunity

Brightflag is on a mission to reimagine the Sales Development function in an era defined by AI. We’re looking for a visionary Sales Development Manager to lead and transform our global SDR team  not just to meet pipeline goals, but to redefine what world-class prospecting looks like in an AI-first world.

This is not a maintenance role. It’s a transformation mandate. You’ll be responsible for evolving our SDR strategy, experimenting with cutting-edge AI technologies, and reshaping how humans and AI collaborate to drive pipeline growth. You’ll design and execute the playbook for what an AI-augmented SDR organization can achieve.

This is your opportunity to lead a fundamental evolution of one of the most critical roles in sales by redefining how SDRs work, think, and win in partnership with AI. If you’re excited to lead the charge in building the future state of sales development, we’d love to talk.

What You Will Be Doing

  • Evolving the SDR Function: Reimagine the role of the SDR in a world where AI is reshaping every interaction, from targeting and personalization to outreach and qualification.
  • Lead and Inspire: Coach and empower a global team of SDRs to exceed pipeline goals by equipping them with next-generation tools and AI capabilities.
  • Build for Scale and Intelligence: Develop and refine outbound strategies that fuse human creativity with machine precision for cold outreach, re-engagement campaigns, event-based outreach, and inbound lead nurturing.
  • Operationalize AI Innovation: Partner with Revenue Operations to identify, implement, and optimize AI-driven systems for lead scoring, conversation intelligence, and personalized engagement at scale.
  • Collaborate Across Teams: Work closely with Marketing and Sales to ensure frictionless handoff, feedback, and alignment on ideal customer profiles and messaging effectiveness.
  • Analyze and Optimize: Use data, experimentation, and AI insights to continually refine team performance, channel mix, and messaging resonance.
  • Recruit and Develop Talent: Hire, onboard, and mentor SDRs who are curious, adaptable, and excited to pioneer what AI-powered selling looks like.

Skills & Experience

  • 3+ years of experience leading high-performing SDR or BDR teams in SaaS or technology environments.
  • A strategic innovator who sees AI as an opportunity to rethink, not just automate, the way sales development works.
  • Proven success building and scaling outbound teams that combine creativity, data, and technology.
  • Hands-on experience with AI tools for outreach optimization, lead scoring, personalization, or conversation intelligence.
  • Exceptional communicator and motivator with strong analytical and leadership skills.
  • A change agent with a passion for continuous improvement and a mindset of experimentation, agility, and transformation.

Life @ Brightflag

We’re growing fast and so is the experience we can offer you:

  • A huge opportunity to make a real impact, to shape what we do and where we are going.
  • The exposure and challenge you need to learn, grow and progress your career in a high growth environment.
  • Complex technical and business problems to solve and the trust and autonomy you need to go and solve them.
  • A sound, helpful team, in a friendly, values-driven and inclusive environment.
  • 20 days PTO.
  • Competitive base salary range of $100,000 to $117,000 plus bonus.
  • 401(k) plan with company match.
  • Comprehensive health insurance, life insurance and long term illness/income protection.

We are a diverse and inclusive bunch of people. We welcome diverse perspectives and people who make every day count and strive for constant improvement. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. 

Location & Eligibility

This is a hybrid role, requiring 3 days per week in our New York office.

Your time is valuable. To help with your application, we advise that regrettably we cannot offer work permit sponsorship / self sponsorship for this role. 

About Brightflag

Hi, we’re Brightflag, the AI-powered, enterprise legal management platform that helps corporate legal departments operate with greater clarity, efficiency, and control.

Powered by our patented AI, which was developed with over 100,000 hours of legal and engineering expertise, and supported by our best-in-class Customer Success teams, Brightflag enables in-house legal teams to streamline operations, manage matters and spend, and collaborate more effectively with outside counsel.

Today, Brightflag is trusted by leading global organizations and forms part of the Legal & Regulatory division of Wolters Kluwer, a global provider of professional information, software solutions, and services. You can learn more about Brightflag here.




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