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Senior Product Designer

San Francisco/Remote

Senior Product Designer

The Product Team

The Product Team is a central part of the Brightidea organization, responsible for expressing the vision of the company through the product. We are a team of collaborative, respectful, thoughtful, creative, and incredibly driven people. We are all passionate about building high quality products that create value for our customers and progresses the company forward on our mission to create a world where the best ideas win.

About the Role

You are a practiced designer. It feels like you've been creating experiences all your life. 

These days, you tend to call yourself a Product Designer, because it encompasses much of what you do (incorporating UI, UX, visual design, information architecture, and design strategy - none of which, alone, seems broad enough). You are a master at taking an abstract assembly of user needs and product requirements and driving to solutions with creativity and rigor, using software as your medium.

You think about things as systems - the parts necessarily come together to make a whole, and you want that whole to be as elegant, efficient, and delightful as possible. Sometimes you even find yourself thinking about the customer's experience with a sales meeting or a piece of marketing content (because, after all, doesn't the customer experience start before the customer touches the product?). 

Example Potential Projects:

  • Build out onboarding and configuration set-up wizard/experience for free trial users 
  • Review user behavior, competitors, customer interviews, etc to develop journey maps based on defined personas to educate us on new features and opportunities  
  • Wireframe, and design new features and update existing elements, partnering closely with product and engineering team (e.g. site navigation, new scorecard feature, etc.) 

Key responsibilities include, but are not limited to:

  • Work closely with Product Managers to drive projects from high level wireframes and clickstreams through to prototypes and pixel perfect implementation.
  • Drive design research studies when additional data is required to make good design decisions. This might range from performing  quantitative data analysis to running a usability research study to conducting customer interviews.
  • Participate in design reviews, including both presenting your work to teammates and stakeholders, as well as critiquing your teammates’ projects. 
  • Document designs to support engineering efforts. Work with engineers to see your designs through to delight users.
  • Contribute to the development and maintenance of our product style guide and design system. This includes helping us drive our design system from “atoms” to "molecules", and practicalizing the usage of the design system.

What You Need to Succeed:

  • You have a minimum of 5  years designing and shipping digital products, ideally in the B2B or SaaS space. .
  • Expertise in developing end to end consumer experience from consumer journeys to wireframes to final prototypes
  • You are able to easily understand the ramifications of design decisions at a global level.
  • You are an expert with design tools for wireframing, mock-ups, and prototyping - figma is a bonus! 
  • Appetite to be a part of the change and evolution of the organization 
  • Strong communication skills that allow you to clearly express goals, decisions, and gather feedback 
  • Team player, willing to roll up sleeves and jump in on tasks where needed
  • You shine in ambiguous situations where the path forward is not wholly clear. This includes figuring out what problem you need to solve and what questions you need to get answered in order to progress forward. 
  • You have a bachelor’s degree with strong academic credentials.

Background

Helping large companies innovate isn’t easy, but it is vital. Vital to creating new jobs, vital to igniting growth, vital to ensuring a safe, healthy and prosperous future for billions around the globe.

But, innovation at large companies is a mess. Employees often have lots of ideas to improve the business, but, with no formal process, their ideas go unheard, and they eventually give up trying to make a difference. Corporate innovation teams are expected to support a growing list of activities but have historically lacked strong tools designed for the job.  Executives, despite having millions to invest, live in fear of disruption, and still have no idea where their “next big idea” will come from, or if it will come at all. 

At Brightidea, we’ve built a software platform that’s solving these problems. We’ve been helping organizations be more efficient with the 1.5 trillion dollars invested in R&D annually.

Our Company & Culture

We are a tight-knit, entrepreneurial minded team of self-starters who show up every day with a singular mission: to create a world where the best ideas win.  Our primary focus this year is to continue to add exceptionally talented and motivated individuals to the Brightidea team. We are ambitious, bold, highly-collaborative, focused, and we aim to win.  We take a humble approach to changing the way corporate R&D teams run innovation challenges. 

Anyone joining our company will have the opportunity to shape the culture and be an integral part of setting it up for long term success. If you identify with being humble, T-shaped, and relentlessly resourceful then this could be the perfect team for you to shine in. 

Brightidea believes that everyone has the ability to make a difference and that a diverse team generates more innovation and bigger ideas.  Just as our product invites organizations to crowd source innovation across their workforce, Brightidea is inclusive and does not discriminate.  We accept everybody.



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