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Senior Vice President, Engineering

Portugal (Remote)

Job Title: Senior Vice President (SVP) of Engineering
Location: Portugal (Remote)
Department: Engineering
Reports To: Chief Product Officer

About Broadvoice:
Broadvoice is a global leader in software and telecommunications, empowering businesses with cutting-edge communication solutions. We are on a mission to redefine how businesses connect, collaborate, and grow. Join us as we scale new heights and deliver innovative, high-quality services to our customers worldwide.

Role Overview:
Broadvoice is seeking a visionary SVP of Engineering to lead our Engineering group, which includes Software Engineering, Site Reliability Engineering (SRE), Quality Assurance (QA), IT, Security, and NOC. This is a critical leadership role where you will drive strategy, foster collaboration, and ensure excellence across a global, multi-disciplinary team. Reporting directly to the Chief Product Officer, you’ll shape the future of our platforms and lead innovation in a high-paced, mission-driven environment.

What You’ll Do:

  • Lead Engineering Excellence:
    • Oversee the architecture of Broadvoice’s platforms, ensuring scalability, reliability, and security.
    • Optimize performance, resolve technical issues, and drive cost efficiency across platforms.
  • Deliver Business Priorities:
    • Align engineering roadmaps with company goals and stakeholder expectations.
    • Monitor and improve KPIs such as quality, velocity, productivity, and customer satisfaction.
  • Drive Compliance and Security:
    • Ensure adherence to global standards and regulations, including GDPR, ISO, and PCI.
    • Foster a security-first culture within all engineering practices.
  • Build and Lead Teams:
    • Attract, retain, and mentor top talent across diverse global teams.
    • Foster collaboration, diversity, and inclusion while empowering leadership within VP and Director-level staff.
  • Innovate and Strategize:
    • Develop and execute engineering strategies that drive growth and align with the company’s vision and mission.
    • Stay ahead of industry trends to identify opportunities for innovation and improvement.
  • Budget and Resource Management:
    • Manage an annual budget exceeding $10M, ensuring resource optimization and ROI.

Your Goals:

  • Deliver high-quality software products and services with measurable customer satisfaction and retention.
  • Collaborate with product teams to define and execute roadmaps that drive market share and profitability.
  • Establish best practices in software development, testing, deployment, and maintenance.
  • Foster a culture of accountability, innovation, and continuous improvement within the Engineering organization.
  • Build lasting relationships with internal and external stakeholders to ensure alignment and mutual success.

What You Bring to the Team:

  • 10+ years of leadership experience managing global engineering teams of 150+ across multiple time zones.
  • Proven success in delivering high-quality cloud-based products using platforms like AWS, Azure, or Google Cloud.
  • Deep expertise in scalable, stable, and secure architecture principles.
  • Exceptional ability to manage budgets over $10M while optimizing resources and costs.
  • A track record of strategic thinking, innovation, and driving growth.
  • Collaborative and empowering leadership style that fosters trust and accountability.
  • Outstanding communication and interpersonal skills, with a strong ability to build relationships.
  • Passion for learning, adaptability to change, and commitment to a long-term vision.

Why Join Broadvoice?

  • Lead a world-class engineering team in a dynamic and fast-growing organization.
  • Make a significant impact on global communication solutions.
  • Work in a collaborative, innovative, and mission-driven environment.
  • Competitive compensation and benefits.

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