Job Application for EDI Analyst II at bswift India

Want to be a bswifter?

At bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.

We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you!

The EDI Analyst II plays a key role in ensuring the accuracy, reliability, and timely delivery of data integrations between bswift and its carrier and vendor partners. This position supports EDI Associates, EDI Operations Managers, and Directors by managing configuration, testing, validation, and troubleshooting of complex file interfaces. The ideal candidate brings strong analytical and technical skills, a deep understanding of EDI data flows, and a commitment to maintaining operational excellence in support of bswift’s clients and channel partners.

This is an in-office role in our Bangalore location. The working hours will be in the range of 10:30am – 7:30pm IST, Monday through Friday.

This role is a critical link between technical execution and client satisfaction—responsible for maintaining data accuracy, driving continuous improvement, and supporting automation and process scalability within the EDI ecosystem.

What you’ll do:

EDI Configuration & File Management

Configure and maintain data feeds within bswift’s EDI platform (FeedBuilder) based on client plan designs and carrier/vendor file specifications.
Execute full lifecycle management of interfaces, including setup, mapping, testing, validation, and deployment.
Coordinate with internal stakeholders to ensure EDI solutions align with client and carrier requirements.
Support routine maintenance processes including archival, PGP key management, file replacement, and data integrity checks.

Testing, QA & Issue Resolution

Perform detailed file testing (QA and UAT) to ensure accuracy of eligibility and enrollment data transmissions.
Partner with EDI Operations and Client Services to perform root cause analysis (RCA) for file or data discrepancies; document and communicate findings clearly in Salesforce.
Lead daily monitoring of file transmissions and failure queues to identify and resolve issues before client impact.
Support quarterly product releases by executing validation testing and production verification to confirm file integrity post-deployment.

Technical & Analytical Expertise

Apply knowledge of data mapping, file structures, and EDI transaction logic to design and troubleshoot complex integrations.
Leverage intermediate Excel and basic SQL querying skills to audit data, perform reconciliations, and validate file outputs.
Identify patterns and recurring issues to propose automation or configuration improvements that enhance reliability and efficiency.

Collaboration & Communication

Act as a liaison between technical and non-technical stakeholders—translating business requirements into actionable EDI specifications.
Communicate proactively with internal teams regarding file status, delivery timelines, and issue resolution progress.
Partner with Client Services to ensure clients are informed, supported, and confident in the accuracy and stability of their data transmissions.
Collaborate across EDI, Implementation, and Product teams to share best practices and drive process consistency.

Process Ownership & Continuous Improvement

Demonstrate ownership of assigned client feeds and drive accountability for on-time, accurate delivery.
Identify process enhancements and opportunities for automation or system improvements within FeedBuilder or related workflows.
Maintain up-to-date documentation on client-specific configuration requirements and transmission details.
Contribute to team knowledge sharing through peer review, training, and continuous learning.

Required Qualifications:

Proficiency in MS Office products, including MS Excel
Proficiency creating common keys across datasets in different formats (i.e. CONCATENATE function) to use for data analysis
Proficiency using functions to normalize data (LEFT, RIGHT, LEN, TRIM, etc.
Proficiency using functions for data analysis (VLOOKUP, XLOOKUP, IFERROR, etc.)
Proficiency using Pivot Tables to summarize data analysis
Exceptional English writing skills for clarity, conciseness
Ability to think creatively and outside the box.
Strong problem-solving skills.
Bachelor’s degree in Information Systems, Computer Science or Business; or equivalent combination of education and experience.

Preferred Qualifications:

2–4 years of experience in EDI, data integration, or HRIS systems.
Experience with bswift system.
Experience with SFTP, PGP encryption, and automated file delivery workflows preferred.
Prior experience working with Salesforce.
Experience with U.S. benefits administration system and/or payroll.

Why Join bswift?

At bswift, we empower our employees to make a meaningful impact, innovate, and grow. Joining our team means stepping into a collaborative and dynamic environment that values creativity, initiative, and a passion for client success. We are dedicated to fostering an inclusive workplace that celebrates diversity and values each team member’s unique contributions.

Benefits of Working at bswift:

Comprehensive Health Benefits: Medical, Accidental and Term Life Insurance coverage to support your wellness and that of your family.

Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.

Hybrid work-model: With flexible working hours

Retirement Savings Plans: Options like Provident Fund and Gratuity to help you plan for a secure financial future with employer contribution

Professional Development: Opportunities for career growth, including training and access to resources to support your career progression.

Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.

Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.

Make an Impact: At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement. Join us to be part of an organization that is making a meaningful difference in the lives of our clients and their employees.

At bswift, our mission is clear: Become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers. And our values are at the heart of everything we do to accomplish that mission. We Pursue Excellence, Embrace Accountability, Deliver Superior Service, and strive to Be A Great Place To Work. We take pride in having an engaged, collaborative team that goes the extra mile to get the job done right.

bswift has been regularly named one of Chicago’s Best and Brightest Companies to Work For®, as well as one of the Nation’s Best and Brightest Companies to Work For® year after year. We offer a fun, flexible, and creative environment where you can grow both professionally and personally.

If you have what it takes to join our award-winning culture, we’d love to hear from you!

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EDI Analyst II

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