Senior Associate - Carrier Payments

Want to be a bswifter? 

At bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces. 

 We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you! 

Sr. Associate of Carrier Payments role is responsible for delivering exceptional service to bswift clients and ensuring high customer satisfaction. The role will focus primarily on preparation of, analysis of and delivery of monthly financial reports. Excel proficiency and an understanding of math and accounting are all must-haves for success in this role.

This is an in-office role in our Bangalore location. The working hours will be in the range of 10:30am – 7:30pm IST, Monday through Friday.

What you’ll do:

• Support bswift’s U.S.-based Carrier Payment Team by preparing and validating monthly Carrier Payment Summary reports. 
• Execute complex data preparation, validation, and auditing tasks in Excel to ensure accuracy and completeness of carrier remittance data. 
• Run enrollment billing reports and compile results into standardized workbooks for review and approval. 
• Review and maintain advanced Excel formulas, pivot tables, and linked data to ensure integrity of automated calculations. 
• Audit rate, fee, and premium data to confirm billing accuracy and identify discrepancies that could impact carrier payments. 
• Use critical thinking to determine whether discrepancies can be corrected independently or should be escalated to the onshore team. 
• Generate final remittance reports and submit completed files to carriers after payment confirmation from the U.S. team. 
• Maintain detailed process documentation and ensure adherence to monthly deliverable timelines. 
• Collaborate closely with the onshore Carrier Payment Team to ensure accuracy, alignment, and process consistency. 
• Demonstrate ownership, accountability, and precision in all deliverables, maintaining a high standard of quality. 

Required Qualifications:

• 2–3 years of experience in data analysis, billing, or financial transaction processing. 
• Advanced proficiency in Microsoft Excel (formulas, pivot tables, lookups, data validation, and reconciliation techniques). 
• Strong analytical and problem-solving skills with the ability to resolve or escalate data discrepancies appropriately. 
• Excellent attention to detail and commitment to data accuracy. 
• Clear written and verbal communication skills in English. 
• Bachelor’s degree required. 

Preferred Qualifications:

• Degree in Accounting
• Experience with bswift system
• Prior experience working with Salesforce.
• Experience with U.S. benefits administration system and/or payroll.

At bswift, our mission is clear: Become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers. And our values are at the heart of everything we do to accomplish that mission. We Pursue Excellence, Embrace Accountability, Deliver Superior Service, and strive to Be A Great Place To Work. We take pride in having an engaged, collaborative team that goes the extra mile to get the job done right.  

 bswift has been regularly named one of Chicago’s Best and Brightest Companies to Work For®, as well as one of the Nation’s Best and Brightest Companies to Work For® year after year. We offer a fun, flexible, and creative environment where you can grow both professionally and personally. 

If you have what it takes to join our award-winning culture, we’d love to hear from you!