EDI Payroll Analyst II

Want to be a bswifter? 

At bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces. 

 We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you! 

We are seeking an EDI Payroll Analyst II to support and operate production EDI and fulfillment data processes as part of our global delivery model.

WHAT YOU’LL DO

The primary objective of the Integration Support (IST) / EDI Payroll Analyst II role is to support the execution, monitoring, and stabilization of payroll data integrations. This role is responsible for independently managing payroll files, performing audits and reconciliations, supporting Tier II issue analysis, and partnering across IST, EDI, and Engineering teams to ensure accurate payroll delivery.

This role begins with core IST payroll analyst responsibilities and expands into deeper technical support, including SQL analysis and review of .NET-based payroll logic.

This role is based in Bangalore and supports U.S.-based Fulfillment and EDI operations.

WHAT YOU WILL BE RESPONSIBLE FOR (Essential Functions)

• Independently manage assigned payroll files and payroll-related integrations, ensuring accurate and timely delivery
• Review inbound and outbound payroll files to validate data accuracy, completeness, and alignment with client requirements
• Perform payroll audits, reconciliations, and data integrity checks across systems
• Identify payroll discrepancies and partner with IST Operations, Client Services, and EDI teams to drive resolution
• Perform root cause analysis (RCA) for payroll issues and clearly document findings and outcomes
• Utilize SQL to analyze payroll data, validate outputs, and support defect investigation
• Review and interpret .NET code related to payroll integrations to understand logic and assist with troubleshooting (coding not required initially)
• Support testing efforts including unit testing, integration testing, and production validation
• Proactively communicate risks, issues, and status updates to stakeholders
• Create and maintain process documentation, runbooks, and payroll file logic documentation
• Participate in cross training across IST and EDI teams to support workload balancing and volume surges
• Partner with Engineering, Product, EDI, and Operations teams to resolve escalations
• Identify opportunities to improve data quality, reduce defects, and increase automation and efficiency
• Support high-volume payroll cycles, including Annual Enrollment (AE)

WHAT YOU NEED TO SUCCEED (Required Education and Experience)

• Bachelor’s degree in Information Systems, Computer Science, Business, or a related field, or equivalent experience
• 2+ years of experience supporting payroll processing, data integrations, or production operations
• Experience supporting payroll files, benefits administration, or HR technology environments
• Strong analytical and problem-solving skills with attention to detail
• Experience working in production environments with defined SLAs and critical processing windows
• Ability to work independently in a fast-paced, deadline-driven environment
• Clear written and verbal communication skills

NICE TO HAVE (Preferred Experience)

• Working knowledge of SQL for data validation and analysis
• Exposure to .NET code or payroll integration logic
• Experience supporting file-based integrations (flat files, CSV, XML)
• Familiarity with SFTP, PGP encryption, or automated file delivery workflows
• Experience working in a global delivery model supporting U.S.-based teams and time zones

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

At bswift, our mission is clear: Become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers. And our values are at the heart of everything we do to accomplish that mission. We Pursue Excellence, Embrace Accountability, Deliver Superior Service, and strive to Be A Great Place To Work. We take pride in having an engaged, collaborative team that goes the extra mile to get the job done right.  

 bswift has been regularly named one of Chicago’s Best and Brightest Companies to Work For®, as well as one of the Nation’s Best and Brightest Companies to Work For® year after year. We offer a fun, flexible, and creative environment where you can grow both professionally and personally. 

If you have what it takes to join our award-winning culture, we’d love to hear from you!