Back to jobs
New

Shift Leader

Grand Rapids

 

About Buncha

Buncha is a rapidly expanding social commerce and delivery platform transforming how customers connect with the stores they love. We deliver affordable, reliable groceries and household essentials through scheduled, community-driven deliveries. Our platform is built on four core values: being Neighborly to our communities, staying Dedicated to excellence, embracing Bold innovation, and communicating Authentically in all interactions.

Position Overview

Shift Leads are the backbone of Buncha’s daily operations—serving as an in-store leader responsible for making sure every order is fulfilled accurately, every delivery leaves on time, and every team member is set up for success. This is a hands-on role where you’ll be coaching, solving problems, managing real-time issues, and ensuring an efficient, high-performing environment each day. You’ll also be the key liaison between Buncha, our grocery partners, and our field teams.

What You’ll Be Doing

  • Lead daily store and delivery operations: Ensure orders are fulfilled accurately, vans are dispatched on time, and all workflows are running smoothly.
  • Drive on-time delivery and customer satisfaction: Keep orders moving on schedule and help improve shopper performance, which directly impacts our customer rating.
  • Manage and coach in-store teams: Supervise shoppers and drivers during your shift, provide real-time coaching, and ensure accountability.
  • Adjust staffing and shift pacing based on volume: Proactively evaluate order volume and team bandwidth to make real-time decisions about breaks, staffing, and priorities.
  • Troubleshoot issues and escalate as needed: Quickly address and solve operational problems, escalating major concerns to leadership to avoid delivery delays or customer impact.
  • Ensure SOP adherence and identify improvement opportunities: Make sure team members follow processes, and flag or help update outdated workflows to improve efficiency.
  • Foster a positive, high-performing team culture: Motivate and engage the team while maintaining a respectful, safe, and energetic workplace.
  • Build strong relationships with Meijer store staff: Collaborate with store leadership and floor teams to maintain a supportive, respectful partnership that helps Buncha operate effectively in-store.

What We’re Looking For

  • 2–3 years of supervisory or team lead experience in a fast-paced operations, retail, or grocery setting
  • Clear communicator with strong organizational and time management skills
  • Tech-savvy and comfortable with logistics or dispatch platforms
  • Hands-on leader who is proactive, calm under pressure, and solutions-oriented
  • Ability to lift up to 50 lbs, move efficiently in-store, and be on your feet for most of the shift
  • A valid U.S. driver’s license, clean driving record, and reliable personal transportation
  • Must be at least 21 years old

What’s in it for You

  • Hourly Pay: $22–$24 per hour, based on experience and qualifications
  • Health & Wellness: Access to comprehensive medical and dental insurance
  • Time Off: Accrued paid time off (PTO) so you can recharge when needed
  • Professional Development: Hands-on training and growth opportunities within a rapidly expanding company
  • Collaborative Culture: Join a mission-driven team focused on innovation, efficiency, and community impact

Buncha is an Equal Opportunity Employer that is committed to diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

 

Create a Job Alert

Interested in building your career at Buncha? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Buncha’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.