Job Application for Deployment Operations Manager at Bungie

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Bungie is seeking a Deployment Operations Manager to join our fast-paced industry-leading Live Operations team. Do you enjoy solving complex issues? Can you collaborate with cross-functional teams to ensure seamless execution of deployment tasks? Do you enjoy working within high-performance production environments? Then come help the Bungie Live Operations team support our world-class games.

As a Deployment Operations Manager at Bungie, you will coordinate, schedule, and perform release and deployment activities for our production environments. You’ll work with a team of highly experienced service engineers and release managers to continuously improve and evolve our technology infrastructure to ensure Bungie remains at the pinnacle as an entertainment company.

Successful candidates must be a seasoned and experienced professional, have a drive for excellence, solid work ethic, strong ability to mentor others, be able to resolve a wide range of issues in creative ways, possess solid project management skills, be highly organized, and a great communicator.

RESPONSIBILITIES

Coordinate, schedule, and oversee long-term, mid-term, and near-term deployment activities
Deploy new services to production environments
Identify potential scheduling, coordination, and technical issues, proactively resolving them to avoid delays
Collaborate with multiple teams and stakeholders to ensure deployment schedules and expectations are met
Monitor deployment progress and provide regular updates to stakeholders
Investigate root causes and work with cross-functional areas to provide analysis and recommendations for improvement in business operations
Ensure adherence to timelines, quality standards, and project objectives
Assist in the development of deployment strategies and processes to optimize efficiency
Work with team members to troubleshoot complex issues
Maintain documentation of systems and processes
Participate in an on-call rotation for live game emergencies

REQUIRED SKILLS

Experience working in live high-availability customer-facing production environments
Experience with deployment automation/orchestration systems
Ability to perform complex technical investigations in service deployment systems and workflows
Ability to communicate clearly and concisely in both verbal and written skills
Experience in identifying and resolving scheduling and coordination issues
Ability to manage multiple projects and priorities
Impeccable organization and time management skills
Attention to detail and a proactive approach to problem-solving
Passion for continuous improvement
Flexibility with schedule during game and patch release windows
Willingness to be part of a “we” culture where you work well with others to reach common goals - “teams are stronger than heroes” is one of Bungie’s core values

NICE-TO-HAVE SKILLS

Experience with build systems, CI/CD, release pipelines, etc.
Experience with PowerShell or other scripting languages to automate repetitive tasks
Experience programming in C# or other languages to build tools
Experience supporting a Games as a Service (GaaS) title
Experience working within an Agile environment

Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.

At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.

In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

The estimated base pay range for this role is listed below.

$120,000 - $140,000 USD

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Deployment Operations Manager

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