Account Manager - Digital / Social Strategy

Who we are:

Burson is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation.

Burson is part of WPP (LSE/NYSE: WPP), the creative transformation company. For more information visit bursonglobal.com and follow us on LinkedIn and Instagram.

 

 ROLE: 

• Responsible for creating and delivering campaigns, projects and annual activity for clients, with a particular focus on digital expertise 

• Serves as the day-to-day manager in executing communications plans on select accounts 

• Independently supervises junior team members 

• Regular responsibility for leading small new business pitches, or working collaboratively on larger new business pitches 

• Ensuring best in class quality of digital work and supporting an integrated culture across UAE teams, working in collaboration with practice areas 

• Independently supervising junior staff and content production to deliver best in class work 

 

SKILLS + COMPETENCIES 

 

People 

• Responsible for daily supervision of junior staff; key liaison between junior and senior staff 

• Delegates effectively, knowing what tasks should be done by team members and assigning them 

• Manages time effectively, meets deadlines, pays attention to detail 

• Works with line manager to address personnel issues 

• Emerging leadership skills 

• Training and coaching on digital skills across UAE 

• Works in an integrated manner with all office team members 

 

Consulting 

• Works with the Account Director to develop integrated campaigns, strategies and plans 

• Primary day-to-day contact for select clients 

• Increasing digital and integrated campaign work for target clients across the business’ different practice areas 

• Develops and delivers training for clients as needed 

• Oversees  quality  control  and  ensure  approvals  are  obtained  on  all appropriate  activities 

• Manages accounts independently 

• Demonstrates clear understanding and interest in client’s business 

• Able to identify, understand and resolve client issues as well as pre-empt them 

• Earns client trust by meeting deadlines and being a proven and respected adviser 

• Confident presenter 

• Demonstrates creative and strategic thinking 

• Serves as liaison between client and other Burson regional offices as needed 

 

Business Acumen 

• Has knowledge and understanding of client contracts and is responsible for meeting and managing agreed deliverables 

• Demonstrates financial accountability by managing client and colleague team commitment 

• Identifies incremental business opportunities on current accounts, with focus on campaigns, reporting or digital activation 

• Researches and prepares new business proposals and participates in presentations 

• Builds a strong network, expanding media and industry contacts 

 

QUALIFICATIONS: 

• University degree 

• 3-5 years agency experience 

 

#LI-RS1

 

At Burson, diversity, equity and inclusion are not just values; they are strategic imperatives that fuel our future in an industry built on the art of understanding, connecting and developing relationships. We believe that a diverse workforce is essential for inspiring bold ideas, fostering constructive dialogue and cultivating meaningful experiences that drive innovation and creativity. It also enables our agency to thrive and deliver brilliant work.  

For more information, visit www.bursonglobal.com.  

 

You belong at Burson:

Our vision is for Burson to be the leading ‘academy company’ for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today’s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success.

At Burson, we’re an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That’s why it’s imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can’t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view—your talent—is what makes you a #BursonPerson, and it’s how we deliver exceptional results for our clients, together.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

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