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Senior Social Analyst (Senior Account Executive level)

Washington, District of Columbia, United States

Who we are:

Burson is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation.

Burson is part of WPP (LSE/NYSE: WPP), the creative transformation company. For more information visit bursonglobal.com and follow us on LinkedIn and Instagram.

MORE ABOUT THE ROLE:

Burson is looking to hire a Senior Analyst (Senior Account Executive level) to join our Social Listening and Measurement  Analytics team in support of the iconic Coca-Cola Company. This is an opportunity to enjoy the best of both the agency and in-house experience while supporting one of the most recognized global brands.

The ideal candidates will have a strong understanding of social media listening, cultural and competitor trends, owned and earned analytics reporting, excellent research and writing skills, and a passion for identifying social-first insights.

If you are passionate about social & digital analytics and have an interest in working for Burson, one of the largest global PR Agencies on a Fortune 100 brand, we want to speak with you.

Location Requirement: This role is based in Atlanta, and we are seeking candidates who are either already located in Atlanta or open to relocating.

WHAT YOU’LL DO:

  • Work with one of the most globally recognized companies in the world, providing social listening and intelligence to transform brands and captivate audiences.
  • Work on Brand and Corporate Reputation issues across The Coca-Cola portfolio which may include sustainability, social impact, ESG and other public affairs/corporate communication issues relevant to the company.
  • Be ready to dive in headfirst into the client’s day-to-day opportunities and challenges, standing shoulder-to-shoulder with them as one team in a dynamic and fast-paced team environment.
  • Monitor, track, and evaluate campaign performance analytics, based on client KPIs, targets and baselines.
  • Proactively deep dives into data to inform and steer critical decision making, as well as work with complex datasets to aggregate, ingest and organize data in a clean, ready-to-use fashion in order for the team to deliver data-led findings.
  • Analyze paid, owned, earned social, and web data to provide insight into the performance of client marketing and PR programs.
  • Analyze large, complex and often unstructured datasets to generate actionable insights.
  • Monitor social channels and analyze company, consumer, and trending conversations.
  • Provide social analytics reporting and work within a team to develop and execute creative digital and social media content, campaigns, and influencer engagement.

EXPERIENCE THAT CONTRIBUTES TO SUCCESS:

  • 2-4 years of relevant work experience in social media listening and analytics
  • Detail-oriented while keeping sight of bigger picture/trends; intellectually curious
  • Keen eye for data trends and the ability to investigate and extract insights from large, technical data sets
  • Excellent written and verbal communications skills along with strong attention to detail
  • Ability to work on a team and handle multiple high priority projects simultaneously.
  • Strong MS Office knowledge including Excel (pivot tables and Macro knowledge a plus) and PowerPoint.
  • Basic understanding of social listening, creatingboolean queries and AI tools
  • Exposure to quality assurance and testing methodologies.
  • Experience with monitoring tools, such as Brandwatch, Sprinklr or Newswhip.
  • Desire to work in a diverse and inclusive organization as an active participant in culture initiatives, training opportunities and employee resource groups
  • Second language fluency in Spanish, Portuguese or French is a plus

Our careers page is designed to be accessible to everyone. If you need any specific accommodations during the application process, feel free to reach out to us at appaccommodations@bursonglobal.com. Please note that this email is for applicants needing special assistance, so we may not be able to reply to other inquiries. 

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You belong at Burson:

Our vision is for Burson to be the leading ‘academy company’ for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today’s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success.

At Burson, we’re an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That’s why it’s imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can’t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view—your talent—is what makes you a #BursonPerson, and it’s how we deliver exceptional results for our clients, together.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

When you click the "Submit Application" button below, this will send any information you add below to Burson. Before you do this, we think it's a good idea to read through our  Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. 

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